OVERVIEW To deal with all guest enquiries, questions and requirements for reservations of Hotel rooms in helpful and speedy... the Manager on Duty if difficulties arise. Actively sell and promote hotel facilities and services. NOTE: The Company...
operations through effective cost controls and supplier negotiation. Maintain consistent standards of service, ensuring guest... and self confident in all aspects of guest relations. Must have the ability to prioritise and delegate work whilst...
together to create memorable moments for guests, in line with both company and hotel-specific service standards..., you will: Support the Food and Beverage Manager to manage daily operations and supervise service delivery Help to meet and exceed...
years of experience in busy, high profile hotel operations and a natural flair for first class service. You'll be reliable... needs to responsible manager ensuring we uphold exceptional service standards Ensure all areas are presentable and meet...
of event rebooks by developing client Relationships. Work with M&E Business Development Manager/ Hotel M&E Planning Manager.... You will be able to demonstrate first class customer service skills, have the ability to adapt and multi task whilst having that keen...
presentations to representing the hotel publicly. · Guest focus, maintaining the highest standards of service and quality... waste. 3. Exceptional Guest Experiences · Deliver exceptional guest experiences by maintaining consistently high service...
or disputes, providing exceptional service to maintain guest satisfaction. Oversees the Payroll Officer in their managing... financial regulations. Coordinates with the Inventory Manager to ensure timely submission of Hotel inventory financial data...
. You'll play a key role as the initial contact for guests, giving top-notch service, making guests feel at home, and finding... ways to boost sales. What you'll do… Answer guest enquiries in a timely and professional manner. Stay on top...
. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance... laundry service. Supervises the flower decoration in the guest suites and public areas of the ship. Strictly follows the...
service standards. Controlling and analysing quality levels service, guest satisfaction, sanitation, cleanliness and hygiene... distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure...