that demonstrably increase customer lifetime value and drive significant ARR growth. Tiered CSM Management Expertise: Extensive... satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can...
to ensure they get value fast. You'll provide support for priority accounts. For accounts with a dedicated CSM you will be the... - making sure our customers can leverage every feature we offer. You'll help out in other areas. Whether it's giving a sales...
creation, process workflow management, renewal handling, and ensuring the successful implementation of CSM agreements... the implementation of renewals, add-on sales, and CSM conversions. Additionally, the Team Lead will oversee pipeline...
Role Overview: As a Customer Success Manager (CSM) you connect clients to our products providing guidance throughout... that is comprised of relationship management, education, and workflow expertise, the CSM serves as a trusted advisor to customers...
Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure... CSM will serve as a trusted advisor to a portfolio of clients, ensuring they derive maximum value from Loqate’s location...
and their customers’ customers. While the Sr. CSM drives our customers hard to adopt our solutions and improve their use of their data... in a landscape that is constantly changing, Sr. CSMs are always educating themselves on tech, Marketing, IT, data, AI, and the...
business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development...), APICS CSCP, APICS CPIM, ISM CPSM, ISM CSM, or ISC CPSD Lean Six Sigma Green Belt, Black Belt or equivalent Preferred...