visibility, and we are working closely with the Hiring Manager on this search. Roles and Responsibilities: Build & Enhance... ServiceNow Solutions: Design, develop, and configure applications, modules, and workflows across ITSM (Incident, Problem, Change...
work in alignment with business and technical goals is preferred. SAFe Product Owner/Product Manager (POPM) certification... devices and enable seamless connectivity and data exchange. IT Service Management (ITSM) – IT Service Management (ITSM...
: Skills: Collaboration, Enterprise Monitoring, IT Service Management (ITSM) Certifications: None Experience: 5 + years... tooling, dashboards, CMDB/ITSM integration, and processes meet FDIC requirements and contractual service levels while managing...
, and collaboration platform operations, including provisioning, configuration, and incident response. Drive improvements in UC... monitoring, CMDB accuracy, and integration with ServiceNow ITSM/ITOM to accelerate detection and restoration. Provide...
, ITSM, Service Management, Service Desk Operations, Ticketing Workflows, Workflow Automation, Dashboard Configuration, Forms... Management Tools, Ivanti Service Manager, Ivanti Voice, Ivanti Asset Manager, Ivanti Change Management, ITSM Workflows, ITSM...
Expert (SME) will play a key role in the administration, configuration, and strategic use of Jira across engineering..., and automation Experience with Jira REST APIs and scripting tools (e.g., ScriptRunner) Familiarity with Agile, SAFe, or ITSM...
of transitioning business requirements to configuration requirements of the ServiceNow Customer and Industries products – all with the... in how to best support by using ServiceNow products using ServiceNow best practices focused on configuration vs. customization Process...
's OPS/MVS and System State Manager. Expert-level REXX scripting for developing, maintaining, and troubleshooting automation.... ServiceNow ITSM ticketing and workflow automation experience. Familiarity with Moogsoft (or similar AIOps/event-management...
US Citizenship Required: Yes Job Description: PROJECT/TASK MANAGER Oversee complex programs that drive impactful mission... outcomes for our customers as a Project/Task Manager . Here, you’ll see the bigger picture on mission initiatives...
of transitioning business requirements to configuration requirements of the ServiceNow Customer and Industries products – all with the... in how to best support by using ServiceNow products using ServiceNow best practices focused on configuration vs. customization Process...
, ARM, or OCI Resource Manager. Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks... and operational processes. Champion the use of configuration management tools and assist in DevOps pipeline integrations...
, and related configuration changes. Configure, maintain, and repair user profiles, Group Policies, and system settings. Perform..., and configuration of Windows devices using MDT, SCCM, Intune, Autopilot, or similar tools. Troubleshoot network connectivity problems...
a well-respected technical leader and people manager. You are not just a manager, but a mentor who can grow and empower...: Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM...
, ARM, or OCI Resource Manager. Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks... and operational processes. Champion the use of configuration management tools and assist in DevOps pipeline integrations...
stories Platform expertise in ServiceNow, guiding customers towards configuration over customization Experience supporting... documentation, user stories, acceptance criteria, and functional design documents Experience with IT Service Management (ITSM...
to configuration requirements of the ServiceNow Customer and Industries products - all with the goal of accelerating and driving... ServiceNow products using ServiceNow best practices focused on configuration vs. customization Process definition, re...
and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager... of configuration management tools and assist in DevOps pipeline integrations. Recommend and implement cost optimization, resource...
as part of the planning of upgrades, replacement, configuration, and maintenance of networking/transport projects Engineer... and coordination with external customers, management, subcontractors, vendors, and other engineering disciplines Comply with ITSM...
as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager. Use scripting (e.g...., Python, Bash, PowerShell) to automate repetitive tasks and operational processes. Champion the use of configuration...
as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager. Use scripting (e.g...., Python, Bash, PowerShell) to automate repetitive tasks and operational processes. Champion the use of configuration...