required.4.Detailed knowledge of clinical trial phases and clinical data management flow is desirable.5.Familiarity with the... management is desirable. 7.Familiarity with software development methodologies and best practices.8.Strong problem-solving skills...
relationships and third-party service providers to ensure contractual obligations are met. Oversee incident, problem, change... and stakeholder management skills with NAM/international users/ Clients Experience 10 years of experience in IT service delivery...
Operations Centre Experience across SOC domains use case creation, incident management, threat hunting, threat intelligence... incident investigation, use case review, mentoring Shift Leads, SLA management etc....
incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution... Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity...
Incident Management process. The role includes the management and ownership of P1 & P2 Major Incidents for a number of Health... Incidents. Contributing to and supporting the service improvement programme. The Incident Analyst will also be responsible...
Job Description: Position Title D&T Analyst II, Cyber Security, Incident Response Function/Group Digital... & Technology Location Mumbai Shift Timing 24x7 - rotating shifts Role Reports to Manager, Incident Response Remote...
, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including... Investments has approximately $200+ billion in assets under management. The primary users/investors include high net worth wealth...
, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management..., and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management...
Morgan Stanley Vice President - Software Production Management & Reliability Engineering Profile... swift, courteous, and knowledgeable customer service to end users of the production systems. This position is focused...
. Incident and Request Management Infrastructure Service Availability and Security How to Apply: Interested candidates... Management (MDM) Specialist to manage and support mobile device environments using Ivanti EPMM (MobileIron) and Microsoft Intune...
for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global “follow the sun... units during projects and incidents. Point of escalations for offshore Level1 and Level2 for incident management...
focus on emerging risks, incident trends and root cause themes thereby enabling decisive and timely management response... Risk Management (BRM) global function, the successful candidate will manage the Fund Accounting and Financial Reporting...
by continuously improving IT service delivery through proactive problem management, feedback loops, and digital adoption strategies.... Own the ITIL-aligned service lifecycle for end user services, including incident, request, knowledge, and change...
(CMDB, Discovery, Service Mapping, Event Management, Workflows), with at least 3 years in senior technical roles. Proven... scanners, intrusion detection systems). Experience with security incident response and vulnerability management....
and effectiveness. Good understanding of ITIL concepts around Incident, Problem, Capacity and Change management. Good Knowledge... answering user queries, monitoring applications, Capacity, Problem management, reviewing and planning of system changes...
and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead... in the development of good customer service practices across the service desk - Produce statistics and management reports...
organization delivering business value, service excellence and growth, while standing for good for our planet and people... a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities...
organization delivering business value, service excellence and growth, while standing for good for our planet and people... a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities...
and KPI) and take corrective actions as needed for service excellence Work with Application management service partner... as an IT service delivery manager or coordinator Knowledge of IT Service Management ITIL EXPERT certification...
outlet communication board. To submit all guest / staff incident reports. To report “Lost & Found” items, and handle them... requisitioning, storage and careful use of all operating equipment and supplies. Customer Service Ensure that all employees...