as needed Improvise the Production Incident Management system and ensure that actionable insights are derived from live site incident RCAs... and translate to scalable system design Define metrics for measuring our service availability and performance Proactively building...
. Performance objectives Business Uptime Incident Management and Reporting Closure of Building Incident Reports... time. Assist in providing comprehensive facility contract and procurement management for technical services to the client...
and sustainable future. With the world's widest portfolio and service network, we - Wärtsilians - deliver efficient, safe... portfolio: Port Management Systems (PMIS), Pilotage Dispatch, Vessel Traffic Services (VTS), and WebVTMIS platforms. This role...
. Excellent stakeholder management, communication, and incident management skills. Strong vendor management and client engagement... Management and Hospitality, aiming to provide a comprehensive and excellent onsite workplace experience to our people...
team. Responsible for Incident Management within the Front Office area. Responsible for working with Front Office... of experience Service Management. Experience working in fast paced agile environments and cross functional teams...
͏ - Assist in planning and resolution of service incident problems by implementing corrective action plans as discussed....com. Job Description: Job Description Role Purpose The purpose of the role is to ensure high levels of customer service as per the contract and defined process...
language • Good report writing skills • 1+ years of incident response & management experience Our inclusive culture empowers.... Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities...
, and incident reports. Submit regular MIS reports to management on operational performance. Qualifications & Skills: Graduate... of day-to-day operations across centers, ensuring service excellence, cost efficiency, and an exceptional member experience...
operations, managing incident resolution, service requests, and change requests. Drive SAP best practices, continuous... initiatives. This role requires a strategic thinker with strong hands-on SAP experience, excellent stakeholder management skills...
implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management....com. Job Description: Job Description Role Network Engineer ͏ Do - Administration and Management of Wipro LAN & WAN (Network Domain) across globe...
, integration with project counterparts including proactive problem management, daily change calls, and incident management... opportunities that help our people grow. Why we're hiring: Manging end to end Project Management space. Successfully managed...
, and regulatory standards. ITIL Process Management – Oversee Incident, Change, and Problem Management for smooth service delivery... and service projects within defined timelines. Audit & Security Management – Ensure compliance with IT security, audit...
) for alert ingestion and proactive incident management. - Develop workflows, scripts, and custom integrations to automate... Responsibilities: - Lead the design and implementation of ITOM modules, including Discovery, Event Management, Orchestration...
, Incident management, Service request handling, Application Monitoring (alerts, logs), etc. Experience with any service desk... & teams (end users, functional teams, release manager, development team) Knowledge of Service Level Agreement management...
-to-end visibility across AWS, Azure, GCP, and on-premises systems. Conduct root cause analyses, incident reviews... data ingestion pipelines, index lifecycle management, and cluster operations for high availability and performance...
workflow management, prioritization, and meeting deadlines. Understanding of incident and problem management principles... service in support of the platform. The successful candidate will join the Citi Velocity Helpdesk team, working...
experience. Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes... and collaboration skills. Ability to work collaboratively in a fast-paced, high-pressure environment. Mandatory project management...
updates to Infrastructure. Execute firmware and software upgrades of Multimedia equipment. Problem incident queue management... within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets...
updates to Infrastructure. Execute firmware and software upgrades of Multimedia equipment. Problem incident queue management... within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets...
updates to Infrastructure. Execute firmware and software upgrades of Multimedia equipment. Problem incident queue management... within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets...