is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well..., and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change...
, configuration management (i.e., Nessus, McAfee, WSUS, SCCM, Ivanti, Splunk, ACAS, SCAP, HBSS) Experience with software application...
preferred. Experience with Ivanti HEAT or other similar ticketing systems highly desired. Bachelor’s degree in Computer...
preferred. Experience with Ivanti HEAT or other similar ticketing systems highly desired. Bachelor’s degree in Computer...
. Leverage monitoring and service management platforms such as Jira Service Management and Ivanti to increase operational...
(e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard operating..., and ensure consistent adherence to SLAs. Proficiency with industry-recognized Service Desk ticket management systems – Ivanti...
management system (e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard... – Ivanti HEAT. Strong understanding of ITIL service management frameworks, including incident, request, and change management...
. * Manage incidents and service requests using Ivanti ServiceNow, ensuring prompt resolution and maintaining high levels...
and tooling maintained by the SRE team. Familiarity with ITSM platforms (Ivanti, ServiceNow) and device management tools (Intune...
VPN: Pulse Secure, Palo Alto, Ivanti SSL VPN Appliance Network Sniffers: NetScout, InfiniStream . NGeniusOne Network...
MobiControl or Ivanti Neurons (MobileIron). Measurable experience of Remote Management and Monitoring tools (RMM) solutions...
with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti, and locally procured software Collaborate...
virtualization and enterprise application delivery, including clinical apps such as Epic Utilize ITSM tools like Ivanti to manage..., or Ivanti Familiarity with ITIL principles and incident/problem/change management processes Experience supporting virtual...
across FLETC facilities. Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti... systems (e.g., Ivanti HEAT). Strong organizational, communication, and problem-solving skills. Proven ability to lead...
across FLETC facilities. Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti... systems (e.g., Ivanti HEAT). Strong organizational, communication, and problem-solving skills. Proven ability to lead...
effectively with both technical and non-technical users. Experience with ticketing systems, preferably Ivanti Front Range...
Proficiency with network hardware from major vendors (Juniper, Aruba, Cisco, Ivanti, etc.) Experience with cloud networking (AWS...
Configuration Manager (MECM/SCCM, Jamf Composer, Intune, BigFix, Ivanti Patch, Patch My PC, 1E-Shopping, etc. Solid understanding...