objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance. Key... goals and efficiently manage costs. - Scheduling and Adherence Management: Develop and manage comprehensive agent schedules...
. **Accountabilities** - Lead and/or support a variety of periodic (and/or ad-hoc) testing and quality assurance reviews. - Perform risk... to management and other key stakeholders. - Support continuous development on GBM First Line Testing Methodologies. - Support...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
foundation and a product-oriented mindset, our teams lead complex software projects from architecture to execution. We value... backend engines that integrate with LLMs and agent frameworks. Implement system hardening, including authentication (RBAC...
customer outcomes. Responsibilities - Support customers in the adoption of Amazon Connect solutions, ensuring... and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
As Lead Logistics Customer Experience Agent, you are responsible of a number of assigned Supply Chain (SCM) accounts... productivity, efficiency, and cost control. - Ensure balanced workload distribution and operational scalability. - Lead...
for defining, driving, and delivering global strategic initiatives that support Visa’s long‑term Client Services strategy... operator and change agent with the ability to influence senior leaders, translate complex problems into actionable plans...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...
for defining, driving, and delivering global strategic initiatives that support Visa’s long‑term Client Services strategy... operator and change agent with the ability to influence senior leaders, translate complex problems into actionable plans...
Life at Visa. Job Description Responsibilities: - Lead and manage Visa's core products strategy (mainly focused... of solutions for the region, and support execution at market level. - Exhibit leadership behaviors in respect of being an advocate...