customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager... (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Experience: 3+ years...
. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources... in your responsible sub-solution through the following areas: CSM Support: Provide training, resources, and support to empower CSMs...
. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources... in your responsible sub-solution through the following areas: CSM Support: Provide training, resources, and support to empower CSMs...