Manulife Bank is seeking a strategic and data-driven Manager of CX Performance & Strategy to lead cross-functional... our advisor, broker, and customer experiences are best-in-class. You will lead the CX mandate, establish and maintain benchmarks...
refine sales/CX modules from feedback and performance data. Create follow-up coaching plans with managers; track adoption...Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training) If you believe great customer...
of this, consider applying for the following opportunity: Who we're looking for: As the Sr. Manager, Self-Service and Support...-service and self-support experiences, aligning with cross-functional priorities and customer insights. Drive performance...
and Insights, the Manager of Global Client Experience and Insights will leverage data and insights to evolve Sun Life’s Client... development and execution of CX strategy Work with multiple business line and corporate partners to bring actionable insights...
of this, consider applying for the following opportunity: Who we're looking for: As the Sr. Manager, Self-Service and Support...-service and self-support experiences, aligning with cross-functional priorities and customer insights. Drive performance...
Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented.... As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management...
– delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team... in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered..., and Shoppers Drug Mart. The Role As Software Delivery Project Manager, you are responsible for managing multiple concurrent...
-- What will your typical day look like? We are seeking a Senior Manager for our Technology & Transformation (T&T) department, focusing on the... Future of Service offering within our national practice. As a Senior Manager, you will support the evolution and delivery...
-- What will your typical day look like? We are seeking a Senior Manager for our Technology & Transformation (T&T) department, focusing on the... Future of Service offering within our national practice. As a Senior Manager, you will support the evolution and delivery...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered..., and Shoppers Drug Mart. The Role As Software Delivery Project Manager, you are responsible for managing multiple concurrent...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered..., and Shoppers Drug Mart. The Role As an Engineering Manager on our R&D Platform team, you'll be at the forefront of building...
-facing owned digital channel. As Senior Manager, Digital Marketing – Digital Experience Platforms & Strategy.... What will you do? Transformation Roadmap Development Consolidate strategic inputs (e.g., CX research, analytics, regulatory mandates, competitive...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered... range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout...
targets for capability improvements and track performance against defined KPIs Cross-Functional Leadership & Collaboration... seamless integration across all touchpoints Collaborate with digital teams to design optimal customer experiences and with CX...
. Customer Experience Specialist 6 Month Contract Reporting to the Director of Experience Manager, this role serves as the... for continuous improvement in customer experience. The CX Specialist will work cross-functionally to resolve complex cases, gain...
etc.) Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business... quality Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered... with our performance-based bonus program Employee Stock Option Program: Become an owner and share in our success through our stock option...