expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality score...
system, Medallia. Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure... the proposed solution fully meets the member's needs. Review all Medallia responses to understand areas of improvement...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
system, Medallia. Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure... the proposed solution fully meets the member's needs. Review all Medallia responses to understand areas of improvement...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
for groups in house Log and track Group Medallia score to identify trends/opportunities for the department Complete requested...
expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality score...
from dealer discussions, customer feedback platforms like Medallia, and other resources to identify and implement areas...
meetings, working closely with the Vice President(s) and Directors to guide hotel on the analytics of Medallia and Guest...
to accomplish our Medallia food quality score Checks and controls sign-in and sign-out procedures for kitchen staff. Perform...
Service Standards: Prevent, address, and resolve guest concerns and complaints promptly. Review Medallia survey data...
to accomplish our Medallia food quality score Checks and controls sign-in and sign-out procedures for kitchen staff. Perform...
of uniform, wearing name tag. Strive to improve Medallia scores. Communicate to staff all future business demands as well...
: Gather data from various sources, including Hybris, SharePoint, Medallia, and Power BI, ensuring accuracy and completeness...
standards given by the GM Address guest concerns and ensure that the minimum expected scores on Medallia/Brand QA...
issues. Post Medallia scores weekly for staff. Conduct weekly meeting with fellow managers. Give direction on financial... future, cost related issues and staff related issues. Follow up directly with guest concerning any Medallia issues related...
to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the... guests. Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews. Create detailed report...
and reporting platforms (e.g., Medallia, Salesforce, Qualtrics) a plus. Knowledge of CX and VoC best practices and metrics (NPS...
, and PowerPoint. Proficiency in experience management platforms like Medallia a huge plus. Education: Bachelor’s degree...