-from-home position focuses on providing excellent customer service, managing both outbound and inbound calls, and assisting... of phone experience in a customer service or call center environment (preferred) Collections experience (first or third party...
communications directly to our customers. We collaborate internally with Customer Care, Product, Marketing, Sales, and Research...The Customer Success team is focused on engaging and growing our customers throughout their Intuit Mailchimp journey...
opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you'll support..., and ending with a sincere thank-you, often walking the package around and using the customer's name. We believe service starts...
opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you'll support..., and ending with a sincere thank-you, often walking the package around and using the customer's name. We believe service starts...
. Job Description The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing... on revenue retention and growth within our current customer base. The Sr CSM will drive use case adoption and lead business value...
, and margin/viability checks. Drive customer value realization: attach the right mix of services to product sales, align... better for everyone. Job Description This role sits within the Customer Excellence Group (CEG) serving ServiceNow Regulated Industries customers. Our purpose...
, and margin/viability checks. Drive customer value realization: attach the right mix of services to product sales, align... better for everyone. Job Description This role sits within the Customer Excellence Group (CEG) serving ServiceNow Regulated Industries customers. Our purpose...
, and hydroelectric industries, with over 1,700 customer power plants around the world connected to our platform. Our ultimate goal... is to provide interoperability for every device in the world that produces or consumes energy. About the role As a Customer...
and Philippines, the Customer Success Team manages clients across North America and Europe, with the expectation of adding further... from their existing contract, and for creating a service environment where contract renewal naturally occurs and where contract expansion...
within a commutable distance to be considered. As a Senior Customer Success Manager on our Enterprise team, you will be a trusted.... You will report to the Manager of Customer Success. CSMs are are responsible for customer value, adoption, retention and expansion...
significant service milestones, such as upgrades, new releases, and new features. Collaborate with customer-facing account teams... to overall platform success. Contribute to utilizing customer surveys for product and service feedback, assisting in shaping the...
significant service milestones, such as upgrades, new releases, and new features. Collaborate with customer-facing account teams... to overall platform success. Contribute to utilizing customer surveys for product and service feedback, assisting in shaping the...
primary objective is to reduce past due balances, DSO (Days Sales Outstanding) and bad debt while satisfying the customer... an exceptional level of customer service is key in the role. This position will interact via phone and/or email (whichever...
primary objective is to reduce past due balances, DSO (Days Sales Outstanding) and bad debt while satisfying the customer... an exceptional level of customer service is key in the role. This position will interact via phone and/or email (whichever...
. What You'll Do: This Customer Success, Director is a member of the Account Management Team. This is a consultative sales... and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear...
technology to enhance their operations, optimize decision-making, and deliver exceptional customer experiences... and implementation of customer-facing solutions built on our AI-driven platform. Store Intelligence: Propels store automation through...
. What You'll Do: This Customer Success, Director is a member of the Account Management Team. This is a consultative sales... and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear...
to enhance their operations, optimize decision-making, and deliver exceptional customer experiences. We are now hiring... of customer-facing solutions built on our AI-driven platform. Store Intelligence: Propels store automation through a machine...
Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the... with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic...
Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the... with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic...