and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release...Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi...
We are seeking an experienced Disaster Recovery and Scenario Testing Manager with a strong focus on ensuring resilience in line... Continuity and Technology Domains IT project management skills and experience (ideally PRINCE2) ITIL Foundation...
and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release...Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi...
Job Description: Are you ready to rethink your routine? We're looking for a Service Delivery Manager..., problem, and change management processes - ensuring timely resolution, root cause analysis, and continuous improvement...
and evolve processes under recognised service-management frameworks (for example ITIL / ISO/IEC 20000) ensuring they reflect Zopa... where appropriate. Certifications in relevant frameworks such as ITIL (Foundation or preferably Intermediate/Expert) and familiarity...
/Europe ISO 27001 Lead Implementer or Auditor ITIL, COBIT, or similar governance frameworks Key Skills Exceptional... stakeholder management and communication skills. Strong analytical and problem-solving abilities. Ability to work...
. Good understanding of ITIL functions, Incident and problem management. Excellent communication skills to enable... on their own initiative, as this person may need to stand in for the Product Support Manager. Basic understanding of Postman...
who operationally manage incident, problem and change management services amongst other ITIL services. Academic... and ethical practices. Analyse problem areas and help resolve disputes. Complete Management information reporting for the...
, deployment, ITAD) Endpoint management tools (Microsoft Intune / Endpoint Manager) ITIL framework knowledge (incident, problem... in Microsoft 365 applications. Understanding of ITIL processes (incident, problem, change management). Excellent organisational...
the resolution of complex incidents and provide expert support for Level 3/4 issues. Problem Management: Manage... Note, this list is not exhaustive, and you may be assigned additional tasks by your manager as required. Experience...
with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management... manager. Lead, mentor, and develop a team of desktop support engineers, fostering a collaborative and high-performance...
timely escalation to the Manager and supporting remediation follow-up activities. • Team Leadership, Collaboration.... enquiry, scanning, analysis, interviewing, testing), problem-solving, and decision-making skills. Good understanding...
). Experience working in an environment with incident/change management/problem (e.g. ITIL) Awareness of enterprise security models... and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero...
milestones. Facilitate approval processes for software adoption. Support the Global IT Systems Manager in the Software Asset.... Ability to engage stakeholders at all levels. Problem-solving mindset with a focus on practical solutions. Familiarity...
information, visit us at www.wipro.com. Job Description: Role Purpose: The SIAM Security Service Manager will operate... government security frameworks, including SPF, ISO 27001, NCSC Cyber Essentials, and ITIL security practices Ability to manage...
Assistant Director (Senior Manager), Technology M&A, Strategy and Execution - EY-Parthenon At EY, we're... Industrials and Energy, Consumer and Health. As an Assistant Director (Senior Manager) in our team, you'll advise clients...
Executive (Junior Manager), Technology M&A, Strategy & Execution, EY-Parthenon At EY, we're all in to shape... and Energy, Consumer and Health. As an Executive (Junior Manager) in our team, you'll advise clients across all sectors...
as the delivery counterpart to the Account Manager, playing a key role in the Elite and DSC delivery model. Owns delivery..., PowerPoint). Excellent communication, organisation, problem-solving, and attention to detail, with the ability to multitask...
to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven... expertise in Intune/Endpoint Manager, alongside advanced Microsoft technology skills and a solid background in resolving complex...
(Bonus): C/Java development skills are a plus. ITIL & Tools: Understanding of ITIL Problem and Change Management processes...Department: CS Reporting to: Team Manager TYPE: FULL TIME -REMOTE ( Regular travel to customer sites) Location...