programmes. From training programmes to individual and team interventions to relevant self-service tools and resources (e.g... and cost effectiveness. Utilise voice of customer and qualitative/quantitative data to continually improve programme design...
of efficient, effective, quality driven service to internal customers and meet customer service level agreements. The candidate... value of providing amazing customer service. Core Responsibilities: Must be able to understand how to recruit passive...
accurate billing information, including customer master data and service details. Review and update billing records to reflect... changes in customer requirements or service consumption. Dispute & Query Resolution: Investigate and resolve billing...
business and be able to align with changing customer expectations Quick learner - Ability to grasp or quickly understand the... process, objectives / intricacies of projects and move to delivery mode in a short span What we offer EY Global Delivery...
billing efficiency, accuracy, and cost reduction. Customer Service Focus – Dedicated to delivering high-quality service... with APAC customer needs. Prepare and analyze billing summary reports and financial statements to ensure compliance...
ERP (ECC or S/4HANA) and its modules, such as MM, SD,and FI. 2+ years proven customer service skills. Proficiency... with various data-related tasks, contribute to process improvements, and help maintain accurate documentation. Your role...
and Competencies 1-2 years of handling Level 1 Customer Service support in a voice process. Customer Centric Orientation: Ability.... Education Any Bachelor's degree Responsibilities Provide customer-centric support to authors and reviewers, ensuring...
from franchisees (Accounting Customer Service), operations personnel, accounting, and taxing authorities. Run standard reports... is a plus · Individual will demonstrate ability to work independently and prioritize workload · Excellent customer service skills...
they may require through structured and meaningful discussions. 2. Service Awareness – Provide clear and concise information.... Experience: 1-3 years in customer care, patient counseling, or a related field. 2. Communication Skills: Strong verbal...
Finance Service teams will be an added advantage Experience in customer service especially in handling large corporates... of process, Automation, facilitate MI and Analytics Self-managing client High level escalations by speaking to client’s senior...
for further process optimization. The Incumbent: Recommends process, product, and/or service improvements based.... Be a representative of DevRel at various Tech Conferences. Identify potential upsell activities for new initiatives. Process...
with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell... function Strong analytical and business analysis experience, including process analysis Project management skills including...
in delivering exceptional customer experiences, driving sales, and ensuring the highest standards of service. Will support the.... - Deliver exceptional customer service, handle inquiries professionally, and build relationships with VIP clients. - Maintain...
to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service... thinking to balance tight control requirements with the service demands of our internal clients New account opening...
online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately... on in delivering large projects to banks Business savy, customer centric and good communication. What you will be doing...
, build, and support Radiology processes, ensuring alignment with customer requirements and industry best practices..., continuous analysis of data, identifying areas of improvement and understanding customer needs. Training and Documentation...
consulting services to clients. Responsibilities: Act as trusted advisor for the customer. Defines the roadmap with the... project manager and the client. Understands the customer business needs and the implications to a project. Communicate...
excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support... excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay...
process improvements and service standards to provide best in class services to these large enterprises. This role requires... strong customer relationships and be a partner to customers to understand their needs and objectives Requirements: Passion...
, bold leadership and distinctive client service are imbibed in the culture at INDUS. A transparent, competitive... process involves day to day involvement with the client and their accounting processes delivering quality within challenging...