or investigate further and collect specific information to work toward resolution or escalation. TX - This position is for 3rd... but not required. Knowledge of Commercial / Residential Audio Video technologies and applications. Ability to read and interpret system...
with other team members in case management and resolution. Analyze customer provided data and perform research to formulate... in developing knowledge content. Adhere to best practices and case hygiene in the case resolution methodology. Participate...
with Product, QA, and Engineering teams to ensure seamless delivery and timely issue resolution. Support process optimization... strategies. Stay current with emerging technologies and assess their potential adoption in alignment with DXC’s strategic goals...
, and problem resolution across customer cloud environments. Supervise deployment, maintenance, and optimization of cloud... (for Linux), and tools like Ansible or Puppet. Virtualization technologies: VMware vSphere, Hyper-V, KVM. Patch management...
, and problem resolution across customer cloud environments. Supervise deployment, maintenance, and optimization of cloud... (for Linux), and tools like Ansible or Puppet. Virtualization technologies: VMware vSphere, Hyper-V, KVM. Patch management...
to manage incidents. This position requires a strong foundation in coding, software, infrastructure, and cloud technologies.... Train users to self-diagnose and troubleshoot issues for expedited resolution. Conduct thorough investigations into issues...
, including the review and resolution of false positives and the refactoring of fragile tests. Execute targeted manual... of progressive experience in software quality assurance, with experience in Databases technologies. Experience with mainframe...
: a Mainframe Solution Advisor must possess a deep understanding of Mainframe Technologies, including Hardware, Software, and System... Mainframe Expertise Soft Skills Communication Conflict Resolution Emotional Intelligence Leadership Time management...
issue resolution. Support process optimization and contribute to improvements in the CyberLife online and batch processing... with emerging technologies, assessing their relevance and potential adoption aligned with DXC’s strategic goals. Track and report...
vendor, including day-to-day operations, technical issue resolution, and escalation management. Oversee and manage XM Team... systems, processes, and technologies in a fast-paced, global environment. Preferred: Experience managing billing...
acceptance criteria and refine test plans. Coordinate resolution of technical issues escalated to engineering and monitor... for opportunities to leverage emerging technologies. Use industry knowledge in conjunction with competitive research to help the product...
, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes... under your guidance. Deliver and own end-to-end cutting-edge low latency solutions leveraging the latest technologies and the...
business processes. Identify key business risks on the platform and drive resolution of mitigating controls... technologies and tools in a fast-paced environment. Strong problem-solving skills with a focus on innovative and creative...
closely with operations and support teams. Contribute to the assessment and adoption of new technologies and best practices... comprehensive support to Production/Test Batch Cycle and achieve resolution to outstanding problems or issues during on call...
, and helping to implement Train users in basic problem resolution and understanding of how to make efficient use of their PCs... with VPN client technologies Cisco Web-Ex Hands on Working knowledge in MS Entra, InTune Administration, MDM Experience...