your potential for excellence! About the Role: We are looking for a highly motivated and experienced Officer/Senior Officer... to join our CSPA team. In this role, you will primarily focus on policy administration tasks. As an Officer/Senior Officer...
measures with the customer and suggest changes if needed. Track service performance and manage improvement plans, involving... level agreements (SLAs). HKCEE/Diploma with at least 2 years' customer service experience in the telecom industry...
Customer Service Administrative Officer (Senior Officer) On behalf of our client, a leading global lifestyle brand... in the consumer products sector, we are seeking a Customer Service Administrative Officer. This is an exciting opportunity...
on weekends and public holidays, depending on work schedule. Candidate with more experience will be considered as Senior Customer... to the next level. Leveraged by high profiling loyalty program and big data of high future visibility, we run a very...
Responsibilities: (No Sales Role) Handle and deliver excellent customer service with clients’ enquiries on account... as required. Requirements: Post-secondary educated, preferably in business or related disciplines; Relevant experience in customer service...
professional customer service through answering digital banking enquiries via phone, live chat and email Report suspicious fraud... cases, incidents and customer feedback to respective internal counterparties timely and properly Conduct market surveys...
. JOB SUMMARY lead the team to operate the customer maintenance and profile handle customer inquiries, feedback and complaints... provide solution to customer upon request oversee the call centre and provide guidance when problems are found prepare the...
with customer-focused attitude A good team player, self-motivated and able to work under pressure Prepare handover/defect records... only. All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant...
experience in customer service field Experiences in financial printing industry would be an advantage Proactive, Meticulous... Immediately available is highly preferred Candidates with less experiences would be considered as Customer Service Executive...
telephone manner and customer focus Form 5 / DSE or above Experience in property management or hospitality industry... number, date available, present and expected salary by pressing “Apply Now” below. (Personal data provided will be used strictly in accordance...
from you. About the Role Handle customer enquiries via hotline, email and livechat within the agreed service pledge Responsibilities...: Handle customer enquiries via hotline, email and livechat within the agreed service pledge Liaise with internal departments...
from you. About the Role Handle customer enquiries via hotline, email and livechat within the agreed service pledge Responsibilities...: Handle customer enquiries via hotline, email and livechat within the agreed service pledge Liaise with internal departments...
and journey with us. About The Business Customer & Marketing, better known to our clients as Deloitte Digital, makes... starts and ends with the customer: in first understanding people’s real lives and then shaping our clients' future to deliver...
and Wealth Management Department Job Functions: Bank Operations, Customer Services, Quality Assurance Responsibilities...: Handle customer complaints and feedback from various means strictly in accordance with internal & external regulatory...
Customer voice and work with Insights, Distribution, Data Analytics, IT, BA, and Operational partners, ensuring the user...The Customer Experience & Transformation team is responsible for improving the overall end to end experience for the...
Responsibilities: Deliver a warm and caring customer experience journey through various online/offline channels... to our customers, such as instant chat, email, text messaging, phone calls and F2F counter Handle incoming customer service inquiries...
from you. About the Role Handle bilingual phone-in and walk-in customer enquiries Responsibilities: Handle bilingual phone-in and walk...-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Assist the team in resolving escalated...
from you. About the Role Handle bilingual phone-in and walk-in customer enquiries Responsibilities: Handle bilingual phone-in and walk...-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Assist the team in resolving escalated...
PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national... digital needs of today's interconnected users and communities. Title: IP Customer Engineer Job purpose: To provide...
Proven capability to connect customer feedback/ insights and data analytics, with the ability to translate data.... This role requires a deep understanding of customer segmentation, strong relationship-building skills, and a proven track record...