and developing a highly productive Sales, Reservations and Customer Service team; managing and expanding customer base; service... and manage customer relationships; propose plans on particular accounts within the territory, including the development...
for corporate and commercial clients As the Customer, Distribution & Market Management Lead, you will be responsible for managing... and strengthening Zurich’s strategic broker relationships in Hong Kong & Macau You will be an integral part of the Customer...
, reporting, analysis, closed-loop processes, and fulfillment Analyze VOC data (including customer surveys, complaints..., and digital & transactional data) to pinpoint key opportunities and recommendations for customer journey improvement Oversee VOC...
, reporting, analysis, closed-loop processes, and fulfillment Analyze VOC data (including customer surveys, complaints..., and digital & transactional data) to pinpoint key opportunities and recommendations for customer journey improvement Oversee VOC...
, reporting, analysis, closed-loop processes, and fulfillment Analyze VOC data (including customer surveys, complaints..., and digital & transactional data) to pinpoint key opportunities and recommendations for customer journey improvement Oversee VOC...
, reporting, analysis, closed-loop processes, and fulfillment Analyze VOC data (including customer surveys, complaints..., and digital & transactional data) to pinpoint key opportunities and recommendations for customer journey improvement Oversee VOC...
to Fraud Control Section for investigation. Support the services of credit card customer inquiries and merchant inquiries... during non-office hours. Prepare MIS relating to authorization services, fraud detection activities and customer inquiries...
Senior Customer Service Representative will be offered to well experienced candidate Competitive remuneration package...Major responsibilities Work at our front office to provide customer services and clerical support Responsible...
to realise the full potential of being part of HSBC. Together we pursue efficient ways of working. We harness the latest data... calibre professional to join our team as a Head of Customer Engagement and Event. Principal Responsibilities In this role...
and consolidate customer’s feedback to improve the product/ service offerings and process Update and record customer’s data... of services. We are now looking for high caliber candidates to fill the position of Customer Services Officer...
Recruit Ref: L0599768960 Posting Date: 2025-08-11 L S C Insurance Consultants Ltd Account Executive / Customer... experience is preferred Interested in InsurTech Passed in IIQE Licensing Examinations (Paper 1, 2) ANZIIF (Senior Associate...
Customer Experience Design Specialist / UX UI / FS / $55k P/M 12 Month Extendable Contract We are working... with a leading FS organisation undergoing a large-scale customer transformation programme. They are seeking a Customer Experience...
. Our dedicated professionals strive to ensure customer satisfaction by promptly addressing their needs and concerns. We are inviting... high caliber individuals to join the Management team. Diploma holder or above Minimum 3 years’ customer service...
to their customer/adviser facing teams. Further, develop and improve the capability to produce customer acquisition and retention data... with us! About the role We are looking for an individual with proven Customer Experience and Engagement (CX&E) experience in the...
An Amazing Career Opportunity for a Customer Service Officer! Location: Hong Kong Job ID: 40405 Who... about products and services; resolve customer complaints quickly and effectively. Ensure delivery of excellent customer service...
and digital transformation agenda, driving initiatives that elevate customer experience and enable scalable, data-driven... from you. About the Role • The Head of Customer & Distribution Experience and Innovation is responsible for shaping and executing the...
. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus..., where the work changes daily. You are responsible for a successful customer journey and touch points that create long term...
, and where you can shape the future of asset management marketing. As the Head of Customer Relationship Management (CRM), Product... and knowledge Analyze sales performance data to identify trends and opportunities for improvement Foster a culture of continuous...
against 'Know Your Customer (KYC)' lists. Prepare detailed reports documenting findings and risk ratings. Escalate high risk... or suspicious cases to senior management and/or compliance teams. Ensure onboarding adheres to anti money-laundering, client due...
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the... value of empowering Manager/ Assistant Manager, Customer Resolution Unit with the resources to solve critical problems...