in AI, automation, CX platforms, and operational analytics. Deep understanding of omnichannel support, quality management... strategy, and cost management. Cross-Functional Leadership Partner closely with Sales, Marketing, Product, Operations, IT...
in AI, automation, CX platforms, and operational analytics. Deep understanding of omnichannel support, quality management... strategy, and cost management. Cross-Functional Leadership Partner closely with Sales, Marketing, Product, Operations, IT...
of CX and AI trends in health, beauty, and eCommerce. Performance, KPIs & Quality Management Define and own KPIs... management. Build scalable frameworks that empower teams to succeed as the organization grows. Report directly to the Director...
our careers blog. The Director of Solutions Consulting, North America is a senior pre-sales leader responsible for driving... platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform...
Turnitin user community to uphold academic integrity and the responsible use of AI. Reporting to the Senior Director... of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manage...
, across every channel and in 100+ languages. Requisition ID: 9248 Reporting into: Senior Director, Customer Management Role... AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine...
customer base in partnership with our Customer Experience (CX) teams to focus on the strategic positioning... of our Cardiometabolic solution and full platform upsell. The ideal candidate will have a proven ability to navigate complex environments...