. As a Sr Program Manager, you will own the programs associated with post-purchase customer experience to help customers... team Resolutions Customer Experience (RCX) is team within WW RR&S that is dedicated to improve returns experience...
returns experience, then we want you on our team. Basic qualifications 10+ years of program or project management... to identify and remove defects that cause returns, reinvent the return experience, and manage the lifecycle of returned, overstock...
to ambiguous opportunities where you may need to flex and operate as a program manager one day, a product owner the.../systems deep dives to ensure root cause analysis and correction resulting in improved customer experience. Negotiate...
of Induction for Returns) BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data... and Store partners) teams to identify and address outliers and directly improve customer experience. You will contribute...
return program solutions worldwide. The Senior Manager, Worldwide Returns PMO collaborates with external product... and program owners across Amazon to ensure they include a well thought out returns and disposition solution and customer returns...
overstock and return products. As a Senior Product manager, you will be responsible for building product solutions and offerings...-centric company and through WWR&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns...
managers, software developers, program managers and operational partners to improve the customer return experience and re... engineering teams, who together manage the lifecycle of returned and damaged products. We are seeking a Senior Product Manager...
, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer... Manager (BDM) to join the Pickup and Returns team. This BDM will focus on expanding the locker and counter footprint...
. In this role, as Snr Manager, Liquidations, you will lead a team of vendor managers and program managers responsible for building... customer experience. This role interacts with a wide audience of stakeholders and customers-ranging from wholesale liquidators...
mitigate risks and help reduce a product's exposure to classic failure modes. About the team Returns Customer Experience... engineering teams, who together manage the lifecycle of returned and damaged products. The Return Customer Experience (RCX) team...
in the Life of an AMXL Senior Product Manager will include: - Review key metrics and customer feedback for the disaster... customer experience metrics and methodology (e.g., NPS) - Experience in influencing senior leadership through data driven...
, and the reverse logistics associated with customer and vendor returns. Our mission is to set the benchmark for a world-class... heavy/bulky supply chain in customer experience, speed, sustainability, and cost. Amazon Extra Large (AMXL) is a single...
recovery across channels. Improving customer experience for buyers. Identifying industry trends and identifying the right... and issues to improved recovery and customer experience. A day in the life You will get the opportunity to work cross...