- 2nd level hardware, software and network technical support to FTI clients, practitioners and staff Manage and prioritize... and achieve Global Customer Service KPI's and Service Level Agreements Consult and escalate complex technical issues with senior...
Group, with 180+ experts, we have made it our mission to deliver exceptional customer service to our diverse client base.... This is a senior level leadership position. The Director is responsible for overseeing and guiding Division Managers, Team Leads...