Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with customers...
through our multiple banking delivery channels. Key Responsibilities Oversee to ensure Outsourcing Service activities... of the section are completed as per established procedures and agreed service level, risk controls and standard of quality...
Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with customers...
, and release management processes Act as the primary point of contact for business units regarding SAP service delivery... vendors to ensure effective service delivery Conduct regular service reviews and performance assessments Drive automation...
satisfaction Act as the highest point of accountability for incident and problem management and oversee service end-to-end... delivery in a proactive manner versus a reactive one Execute a client touch point strategy to mitigate surprises at the client...
projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.... Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business...
and manage a team of IT professionals responsible for infrastructure services. Develop and implement service delivery strategies.... Oversee incident management to ensure timely issue resolution. Conduct service delivery reviews and drive necessary...
job categories. Approach us to find a right job! Lead teams to effective service delivery based on ITIL process framework... Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service delivery...
Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...
Job Duties: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...
in Computing or related subjects 5+ years of working experience in IT service delivery / Project management... service disruptions Manage IT budgets and procurement to optimise costs and maximise return on investment Provide leadership...
job categories. Approach us to find a right job! Lead teams to effective service delivery based on ITIL process framework... Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service delivery...
Job Duties: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...
Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...
Leading telecom carrier and IT solutions company Job Description Lead virtual teams to effective service delivery... and business user for service delivery. Interact with customers to understand Service Level Agreements and ensure...
. Job Description Lead service delivery teams in adherence to ITIL process frameworks. Coordinate service desk, helpdesk, infrastructure..., vendors, and business user teams for seamless service delivery. Engage with customers to ensure understanding and compliance...
. Job Description Lead teams to ensure effective service delivery based on the ITIL process framework. Coordinate with various teams... including service desk, helpdesk, infrastructure, vendors, and business users to ensure seamless service delivery. Collaborate...
teams to ensure effective service delivery based on the ITIL process framework. Coordinate cross-functional teams..., including service desk, helpdesk, infrastructure, vendors, and business users. Manage Service Level Agreements (SLAs...
Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...
Job Details: Lead teams to effective service delivery based on ITIL process framework Coordinate different teams... including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple...