across Bangalore and Chennai. Similar team size in Kuala Lumpur. Derivatives Documentation desk currently consists of 70+ team... for weekly and monthly Service Review Meetings Manage front to back product oversight across functions as per the Country...
system patches or server firmware updates) and break/fix tasks escalated from the Service Desk or NOC teams. He/She takes... incidents and tasks according to established service level agreements in a timely, accurate and professional manner...
., Microsoft Sentinel), service desk, (e.g., ServiceNow, Xurrent)SOAR, EDR, and threat intelligence platforms. Familiarity... Security, or a related field. Preferred Certifications CISSP, CISM, or GIAC certifications. ITIL Foundation (for service...
continuous improvement initiatives to optimize service desk workflows and enhance overall efficiency. Strong functional...
stakeholder management roles ·Works with client Service Desk to design and implement support mechanisms (i.e. setup...
any deviations in rates, discounts, or taxes Create a “WOW Moment” at the billing desk with professional, courteous, and confident... + incentives Career growth in a luxury retail environment Training on POS, billing standards, luxury service delivery Inclusive...
, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support organization within OTS... in 24*7 operating environment. 6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA...
operations. Installation of Oracle, MYSQL & Postgres, Applications and break fixing of H/W and S/W issues. Working on Service... Desk tickets. Preferred Professional and Technical Expertise: BE/ BTech/MCA/Diploma. Excellent oral and written...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...
stakeholder management roles ·Works with client Service Desk to design and implement support mechanisms (i.e. setup...
Background in technical support or service desk environments Understanding of inventory management concepts Customer service... as service provider We use the following session cookies, which are all required to enable the website to function: "route...
. Strong attention to detail, the ability to multi-task and work in fast-paced environment. Experience working with service desk or help... will also provide frontline help desk coverage (in person, by telephone, or via email), requiring problem analysis, technical assistance...
as an Atlassian Developer 5+ years of experience in Shell Script and Script runner for Jira 5+ Jira Service Desk Management...
Department in providing a high quality filed service to our customers at site in 24 x 7 environment. The Services Department..., etc. and the Field Service Engineers. The Services team requires the ability to deal effectively with all customers and to be able...
(omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies-- that rely on Freshworks software-as-a-service to enable...
-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians... service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision...
as an Atlassian Developer 5+ years of experience in Shell Script and Script runner for Jira 5+ Jira Service Desk Management...
and benefits are delivered accurately with the highest level of service. Partner with the Strategy team on benefits and new program... with their expectations and needs. Function as the subject matter expert on benefit programs; utilize the help desk ticketing system...
) Recent project/Process should be based on chat and not voice Mandatory experience on L1 Service Desk/CS-Semi tech...