subject matter expertise in one or more areas of service desk operations. Facilitate and manage video teleconference events..., or responsibilities that are required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening...
. The System Administrator will be the first line of defense in resolving service desk issues and providing support.... Required Skills: Provides Tier 1 (Service Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems...
Desk Support I - Tier II analyst will provide second line support for clients, following process to document and resolve... and is expected to provide Walk-Up support with exceptional customer service skills. A key area of responsibility is resolving...
Desk Support I - Tier II analyst will provide second line support for clients, following process to document and resolve... and is expected to provide Walk-Up support with exceptional customer service skills. A key area of responsibility is resolving...
tier-two support to end users and Service Desk personnel, escalating issues when necessary. Communicate status... aptitude Programmer/Analyst II: Bachelor’s degree in MIS, Computer Science, or related field plus two years of related...
tier-two support to end users and Service Desk personnel, escalating issues when necessary. Communicate status... aptitude Programmer/Analyst II: Bachelor’s degree in MIS, Computer Science, or related field plus two years of related...
Tier II point of contact for support to resolve Aspen SIS user issues 5. Deliver the highest level of customer service...Job Description: Short Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training...
Short Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role... DevOps team in testing. Complete Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid...
Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools... Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed...