to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Lead Administrator... relationships Directly responsible for the correct and timely analysis of the Change Implementation Phase, as described in the Desk...
to lead and motivate a team. Strong understanding of service delivery processes and best practices. MCSE/CCNA certification... is plus. Experience in service desk or customer support environments is a plus....
has to monitor their activity to ensure that it is in line with the Service Level Agreement (SLA), in terms of quality and lead time...Job Description: Within Customer Services, the Digital Solutions Lead Engineer is responsible for the transversal...
Lead. You will play a key role in managing the Front Desk Department, ensuring all customer queries are addressed... Service department as a Customer Experience Lead, Customer Service Manager, or a similar position. Experience working...
Background in technical support or service desk environments Understanding of inventory management concepts Customer service... to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Architect/ Lead...
Job Description: Job Title: Operations Senior Lead, AVP Location: Bangalore, India Role Description Division... / Central Banks based on settlement and follow up with the Traders / Desk, etc. as per requirement. The NM ops team in India...
Manager; Achieve Key Performance Indicators and Service Level Agreements targets. Property Operations Support the Chief... maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations...
Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She...-receipts Ensure that the focuses on client needs first and drive all efforts to provide exceptional service Review...
(Software, Service Desk), Confluence, Bitbucket, and other Atlassian products. SQL Expert: Strong proficiency in writing...) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core...
Management We are seeking a dynamic and experienced Business Intelligence & Service Request Manager to lead the strategic... and management support of a new Operating Model across the service desk and command center space. Success for this position...
Management We are seeking a dynamic and experienced Business Intelligence & Service Request Manager to lead the strategic... and management support of a new Operating Model across the service desk and command center space. Success for this position...
a dynamic and experienced Transition Manager to lead the global consolidation and transformation of Helpdesk/Service Desk... service governance, along with deep knowledge of ITIL-aligned service transitions. You will lead the end-to-end execution...
guidance to junior administrators. o Foster collaboration between service desk teams and development units. Qualifications...-service. o Design and implement chatbot workflows (incident creation, password resets, etc.). o Develop NLP (Natural...
Lead and manage the LRI team across North, East, and West locations, ensuring consistent service delivery and alignment... IS Service Desk operations to provide effective end-user support. Act as the primary escalation point for IS service-related...
SLAs and KPIs. Manage IS Service Desk operations, ensuring effective and timely end-user support. Act as the... operations, service desk management, and vendor relationship management. Familiarity with enterprise IT infrastructure...
. Team Management: Lead and manage a team of SIAM and Service Desk Lead, providing guidance, coaching, and development... is seeking an experienced Service Owner for Service Integration and Management (SIAM) to lead the transformation of SIAM...
front desk at the corporate location. Ensures a positive customer experience for candidates and guests. Answers employee... managers. Responsibilities: Oversees day-to-day operations of HR front desk to provide professional and branded experiences...
booking of all foreign currency trades with JPMorgan's desk, and confirm all outgoing wire transactions are settled by the... a plus Preferred qualifications, capabilities and skills Ability to lead a team, collaborate and solve problems that involve multiple...
desk➢ Responsible for revenue generation through C&T terminal and NRI Desks➢ Responsible for Activation of new dormant... (Call N Trade) Job Description / Responsibilities ➢ Responsible to handle the Call & Trade (C&T) team and NRI desk...
, and oral communication skills. Knowledge of CRM systems (Zen Desk, Freshdesk, Zoho, etc). Ability to use a desktop/Laptop... support from the Manager and Lead. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy...