to lead and motivate a team. Strong understanding of service delivery processes and best practices. MCSE/CCNA certification... is plus. Experience in service desk or customer support environments is a plus....
has to monitor their activity to ensure that it is in line with the Service Level Agreement (SLA), in terms of quality and lead time...Job Description: Within Customer Services, the Digital Solutions Lead Engineer is responsible for the transversal...
Lead. You will play a key role in managing the Front Desk Department, ensuring all customer queries are addressed... from you.Responsibilities Overseeing the Front Desk Department and other team members Understanding the products and services provided by the...
/ Central Banks based on settlement and follow up with the Traders / Desk, etc. as per requirement. The NM ops team in India...Job Description: Job Title: Operations Senior Lead, AVP Location: Bangalore, India Role Description Division...
(Software, Service Desk), Confluence, Bitbucket, and other Atlassian products. SQL Expert: Strong proficiency in writing.... Ability to work independently, as well as collaboratively within a team environment. Experience with version control systems...
Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She... in the office with some flex work opportunities available. Why this role is important to us The team you will be joining...
Management We are seeking a dynamic and experienced Business Intelligence & Service Request Manager to lead the strategic... and management support of a new Operating Model across the service desk and command center space. Success for this position...
Management We are seeking a dynamic and experienced Business Intelligence & Service Request Manager to lead the strategic... and management support of a new Operating Model across the service desk and command center space. Success for this position...
guidance to junior administrators. o Foster collaboration between service desk teams and development units. Qualifications...-service. o Design and implement chatbot workflows (incident creation, password resets, etc.). o Develop NLP (Natural...
Lead and manage the LRI team across North, East, and West locations, ensuring consistent service delivery and alignment... IS Service Desk operations to provide effective end-user support. Act as the primary escalation point for IS service-related...
Key Responsibilities Lead and manage the LRI team across North, East, and West locations, ensuring consistent... SLAs and KPIs. Manage IS Service Desk operations, ensuring effective and timely end-user support. Act as the...
. Team Management: Lead and manage a team of SIAM and Service Desk Lead, providing guidance, coaching, and development... is seeking an experienced Service Owner for Service Integration and Management (SIAM) to lead the transformation of SIAM...
front desk at the corporate location. Ensures a positive customer experience for candidates and guests. Answers employee... managers. Responsibilities: Oversees day-to-day operations of HR front desk to provide professional and branded experiences...
(Call N Trade) Job Description / Responsibilities ➢ Responsible to handle the Call & Trade (C&T) team and NRI desk... - Retail Broking (Call N Trade) Job Description / Responsibilities ➢ Responsible to handle the Call & Trade (C&T) team and NRI...
will be the first point of contact for clients—ensuring a pleasant, organized, and professional experience at the front desk... CRM. Support the team during events, workshops, and camps when required. Ensure smooth payment coordination...
Ability to work independently as well as lead and collaborate in cross-functional team environments Proficient... matter experts to standardize and achieve maximum effectiveness and efficiency with current state outsourced service provider...
leads of Network Operations Accountable for bringing more automations to achieve NOC Consolidations and Service Desk... and be able to arrive at an uncompromising solution architecture that best suits BT Network Operations needs. Lead OSS Assurance...
and created among team members. Lead through example and build the appropriate culture and values. Set appropriate tone... P&L from the same. Conduct regular review of observability of the different market data used by Trading Desk in marking...
and resources. 5. Deal Desk & Order Management: Lead the Deal Desk, accelerating deals and ensuring process standardization... connective tissue between people, machines and data: all in the service of creating the most human processes and experiences...
world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy.... Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range...