within our service level agreements (SLAs). Your day will involve working independently, with direction from clients, stakeholders... procedures for unique and complex client environments. You'll also coach Service desk and Operations Center teams, guiding...
. Optimizes network performance by analyzing traffic patterns, adjusting configurations, and implementing quality of service (QoS...-solving skills to diagnose and resolve complex network issues. Strong project management skills to lead and contribute...
support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service... incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution...
. Bid Management: Oversee the entire bid process from lead generation to order acquisition, ensuring compliance with bid... Brownfield/Service offers based on customer requirements, Local Business Unit, and Sales organization directives. Customer...
will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service... technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests...
support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service... incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution...
support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service... incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution...
and ensuring the result. ● Services management: Establish service excellence and 9 Standards at site. Ensure all process... management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve...
that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop... with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated...
Responsibilities : A day in the life of an Infoscion As part of the Infosys project management team, your primary... the project estimations, capture inputs from key stakeholders to position Infosys suitably in order to seal the deal...
TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule... contractual framework to the local business needs. Recommends frame agreements to management, ensures approved contractual terms...
and Responsibilities Under general supervision, conducts logical analysis of complex customer issues and management information... understanding of the suite user interface in order to investigate customer queries and issues. Works collaboratively in a team...
management, corporate investigations, counterintelligence, or risk management. Independence: Proven ability to work... subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the...
outsourced service delivery in a Global organization. Advanced experience in project management. Workplace type: Hybrid... Operations Specialist is an advanced subject matter expert, responsible for managing and providing expertise on the delivery...
which would consist of, Sales order entries, maintenance, shipment release & inventory management. Be In close collaboration with Field... Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics Responsible for overall Customer management...
Specialist – HRSD preferred. ITIL Service Management certification preferred. Additional advantageous certifications: SAFe... in delivering HR Service Delivery solutions on ServiceNow. Advanced experience in product development and backlog management...
every day. Job Description Job Purpose: The Error Management team within Global Service Operations is undergoing scope... of service work order error handling. Perform transaction reconciliation between available systems (SAP, SMS, etc.) Driving...
every day. Job Description Job Purpose: The Error Management team within Global Service Operations is undergoing scope... of service work order error handling. Perform transaction reconciliation between available systems (SAP, SMS, etc.) Driving...
Definition: Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales..., post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems...
Definition: Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales..., post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems...