and validate employee transactions in Workday, ensuring data accuracy. Document and track all cases in ServiceNow...; Workday and ServiceNow strongly preferred. Problem-Solving: Ability to interpret guidelines and apply judgment to resolve...
with monitoring tools and ITSM platforms (e.g., ServiceNow). This is a W2 contract-to-hire with a path to permanent employment...
accuracy. Document and track all cases in ServiceNow (or other ticketing platforms) according to established protocols... (Docs, Sheets). Operational experience with HCM tools and ticketing platforms; Workday and ServiceNow strongly preferred...
or similar). 5+ years using IT ticketing systems (ServiceNow, JIRA, Quality Center). 5+ years in vendor management...
and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.... Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed...
and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems...
, CSM, ITIL, CISM, CISA and/or CISSP certifications. ● Proficiency in Smartsheet, ServiceNow, and Microsoft Suite...
and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems...
and usage. Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority... for completing ticket work requests. Documents work in incident management tracking tool (ServiceNow) and manages service levels...
tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests. Documents... work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed...
or related technical roles. 3. Experience with IT Service Management (ITSM) tools such as ServiceNow with solid understanding...
(ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4...
tools like Jira, Confluence, ServiceNow. Specific instances of this role may include other responsibilities. These... Skills Visio, PowerPoint; SharePoint; MS-Project, Jira/Confluence, Agile, Scrum, ServiceNow Intercontinental Exchange, Inc...
documentation via Jira or ServiceNow. Supervise technical support teams providing desktop support, server management, network... monitoring tools is preferred. Demonstrated ability to lead projects using Agile methodologies; proficient in Jira or ServiceNow...
(e.g., Splunk-Oncall, ServiceNow, Jira). Practical experience using modern monitoring and telemetry tools (e.g...
preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience...
(intermediate/advanced) and billing systems such as SAP, RMB, AX, AS400, Oracle AR, plus ServiceNow/Salesforce. · Excellent...
of leading solution architectures including relevant industry partners (e.g., AWS, MSFT, Google, ServiceNow, Salesforce...
and test plans. Familiarity with Agile and Waterfall methodologies and tools such as Jira, Confluence, and ServiceNow...
, Dynatrace); familiarity with ServiceNow/ITSM and CMDB relationships. 5. Excellent communication and presentation skills...