, using tools like Python, PowerShell, or Ansible; familiarity with ServiceNow is a plus. Don't worry if you don't tick...
+ years). Desirable ITIL v3/v4 Foundation Certification. Experience using ITSM tools such as ServiceNow, Remedy...
and stakeholder engagement skills Experience using helpdesk/ticketing systems (e.g., ServiceNow, Jira, Zendesk) Ability to work...
such as Ivanti or ServiceNow; comfortable working within SLAs and contributing to service documentation. Excellent interpersonal...
Foundation certified (or equivalent understanding), with proficiency in ITSM platforms such as Ivanti or ServiceNow; comfortable...
4 Foundation certified (or equivalent understanding), with proficiency in using ITSM tools such as Ivanti or ServiceNow...
with ServiceNow or comparable platforms (e.g., Salesforce, PEGA, Dynamics). Strong facilitation and workshop leadership skills... requirements into clear and actionable deliverables. Exposure to ServiceNow modules related to business workflows (e.g., HR, PPM...