-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root.... ServiceNow Certification required (CAD, CSA, CIS) Familiarity with AI-driven analytics and automation; Python; PowerBI. Hands...
-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root.... ServiceNow certification is required (CAD, CSA, CIS). Strong experience in Agile, DevOps, CI/CD; certifications preferred...
, policy management, and compliance automation. Experience in configuring and using tools such as Archer, ServiceNow...
manual effort. Collaborate with HRIS and IT to drive enhancements in Workday, ServiceNow, and other platforms supporting the...
Area Network). Proven troubleshooting and problem-solving skills. Additional Experience Experience with ServiceNow...
solution to track and manage issues and requests (e.g. ServiceNow) Managing external vendors delivering managed IT services...
/email channels and manage outbound dialer. Develop Lambda functions and integrate with Salesforce, ServiceNow, Epic, and internal...
. Experience using a ticketing system (e.g., Fresh Service, Jira, ServiceNow). Knowledge of data modeling best practices and BI...
software (ServiceNow, FreshService, etc.). Occasional after-hours support may be required. Training and mentorship...
skills. Support the ServiceNow Office of Talent Management Tickets regularly for internal candidate requests and inquiries...
with ServiceNOW Knowledge of network security practices and anti-virus programs Excellent problem-solving and multitasking skills...
of ITSM processes & ServiceNow The salary range is indicative for roles at the same level within DTCC...
owner and administrator of the ServiceNow CMDB, focusing on Hardware (HAM) and Software (SAM) Asset Management. Process... IT asset lifecycle workflows in ServiceNow (e.g., Request, Receive, Deploy, Manage, Retire) to support ITAM Field...
are consistently followed and improved. Own and maintain the ITSM toolset (e.g., FreshService, ServiceNow, BMC Remedy, Jira Service... in a leadership role. Experience with ITSM platforms such as FreshService, ServiceNow, BMC Remedy, or equivalent...
ability to listen and understand what is being described Working knowledge of the ServiceNow ticket system: creating...
environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems...
, Jira and ServiceNow. Strong problem-solving, organizational, critical thinking, and project management skills. Ability...
programs and software: DBT, Snowflake, Python, Airflow, Jira and ServiceNow. Strong problem-solving, organizational, critical...
Salesforce, SAP, ServiceNow, Microsoft, and Oracle. Social Media Strategy (Desirable): Collaborate on the development...
Management systems Working knowledge of ServiceNow Project Portfolio Management module Proficient with Google collaboration...