., ITRS Geneos, Grafana ) and enterprise ticketing systems (e.g., Jira, ServiceNow ). Niche Protocols: Familiarity with the...
sessions Log, track, and resolve incidents and service requests using a ticketing system (e.g. ServiceNow) Support Windows... supporting Windows OS and common end-user applications Familiarity with ticketing systems (ServiceNow or similar) Exposure...
and maintain the IT Service Management (ITSM) tool ServiceNow, including workflows, forms, and service catalog items. Manage user... accounts and perform service customizations in ServiceNow. Maintain and update the Configuration Management Database (CMDB...
, Netgain, and ServiceNow platforms to enable automated incident ticketing and alerting. Design and implement auto-triggering...), integration of TWS with MailEnable, integration of NetView, Netgain, and ServiceNow platforms to enable incident ticketing...
Oversee day-to-day IT operations across infrastructure environments. Manage incident and change processes using ServiceNow...
ServiceNow platform in a dynamic enterprise environment. You will troubleshoot issues, maintain integrations, and ensure platform... first point of contact for ServiceNow-related incidents and requests. Perform initial diagnostics and resolve common...
., ServiceNow, Jira) and document management tools. Familiarity with asset management software is a plus. Soft Skills...
. Hands-on experience with Microsoft DevOps (CI/CD) and familiarity with ServiceNow, JIRA, or equivalent tools. Awareness...
role. Key Responsibilities: Seeking a seasoned ServiceNow professional to lead CMDB setup, governance, and lifecycle... in ServiceNow CMDB. Strong knowledge of ServiceNow modules, Discovery, I&R, CSDM. Certifications and financial sector experience...
Position Description We are seeking a Senior ServiceNow professional with proven expertise in Configuration Management... AI for using current and historical operational data in ServiceNow for reporting, trending and providing knowledge base...
for service excellence. ITIL certification and familiarity with ITSM tools (e.g., ServiceNow) preferred. Excellent communication...
of issues and efficient service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is an advantage If interested in the...
software (e.g., Jira, ServiceNow, or similar tools) is a plus. Excellent written and verbal communication skills...
Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills...
., ITRS, Grafana) and ticketing systems (e.g., Jira, ServiceNow). Familiarity with FIX protocol, Bloomberg terminal...
Responsibilities: Seeking a seasoned ServiceNow professional to lead CMDB setup, governance, and lifecycle management. Build.... Requirements: Bachelor's in Computer Science or related field. 10+ years in IT, including 5+ years in ServiceNow CMDB...
and efficient service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function...) frameworks and familiarity with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is an advantage...
systems. Strong understanding of ITIL principles and experience with tools like ServiceNow. Demonstrated success...