& ITOM) Managing and maintaining IT Service Management Platform (ServiceNow) Managing and maintaining the Systems... on ServiceNow Platform Strong knowledge on Systems Management tools (e.g. BMC) Knowledge of IT Service Management processes IT...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is required...
service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is required If interested in the...
, and ServiceNow; hold relevant certifications (e.g., Microsoft, Nintex, ITIL), which are an advantage; be hands-on technical problem...
& Delivery Act as the custodian of People Hub case delivery ensuring timely and accurate resolution on ServiceNow and Workday... in ServiceNow and Workday systems. Excellent data management skills with the ability to derive insights from data. High attention...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
and Exchange Basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy...
of ITIL principles and industry best practices for ITSM. Hands-on experience with ITSM platforms such as ServiceNow, BMC...
Oversee day-to-day IT operations across infrastructure environments. Manage incident and change processes using ServiceNow...
service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is required If interested for the...
problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
and Exchange Basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy...
. ServiceNow) function, ensuring that requests and incidents are logged, escalated, tracked, and resolved within agreed and SLAs...) frameworks and familiarity with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification...
technical knowledge across IT domains Enterprise system administration experience (preferred) Familiarity with ServiceNow...
of ITIL principles and industry best practices for ITSM. Hands-on experience with ITSM platforms such as ServiceNow, BMC...