problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
of cloud technologies (Azure, M365, AWS) and experience with project management tools (Microsoft Project, ServiceNow, CRM...
resolution. Administered the ServiceNow ticketing platform, optimizing workflows for efficient logging, escalation... and familiarity with service desk ticketing systems (e.g. ServiceNow) is required Passed ITIL v3/v4 Foundation examination...
, ServiceNow Ticketing System is plus Deskside support experience in banking & financial sector will be an advantage Immediate...
, problem, change, release) and service management tools (e.g., ServiceNow) Proven track record in vendor management and SLA...
Online, and Windows file server folder management, Project, and Visio. Asset Management software – ServiceNow CMBD. Service... Desk tool - ServiceNow Remote support software – TeamViewer Video Teleconferencing software – Teams and Webex Meeting...
Oversee day-to-day IT operations across infrastructure environments. Manage incident and change processes using ServiceNow...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
Alto, Zscaler, Oracle, VMware and ServiceNow. The Logicalis Group has annualised revenues of $1.7 billion, from operations...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
. Asset Management software – ServiceNow CMBD. Service Desk tool - ServiceNow Remote support software – TeamViewer Video...
, ServiceNow, Confluence) Technical Skills Operating Systems: Windows, Linux, virtual compute environments Databases: Oracle...
), and golden image build/deployment. Experience with ServiceNow (ITSM, CMDB, Software Asset Management). Proficiency supporting...
Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills...
Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills...
. Job Requirements Knowledge of Dell, Lenovo, and HPE x86 servers. Familiarity with Smart, ServiceNow, NLyet, Appeture, Microsoft...
for operations management. Minimum 3 years’ experience with ServiceNow and ticketing systems. Strong people management...
experience, with a strong knowledge of ITIL and experience in ServiceNow. Benefits include a salary of 30-40K HKD depending...
in an enterprise environment. Experience on IT Service Management (ITSM) process using ServiceNow. Ability to communicate...
and regression testing Detect and manage all defects in ServiceNow, agreeing priority and remediation actions with stakeholders... management and application performance tools e.g. ServiceNow, Lakeside Systrack, Jira Service focused attitude and professional...