(tracking, tagging, assignments, returns). Log, track, and resolve issues through the ticketing system (ServiceNow.../IP, Wi-Fi, VPN) Ticketing systems (ServiceNow exposure preferred) Strong customer service mindset and professional...
Experience working with Project Management software (ServiceNow strongly preferred; comparable PM/ITSM tools acceptable..., and physical security projects at manufacturing or plant facilities Utilize ServiceNow Project Management tools to build, manage...
management (e.g., PowerShell) Experience with Enterprise Service Management Platforms (e.g., ServiceNow) Ability to leverage...
tickets received via ServiceNow or similar platforms. Assist in system integration projects, ensuring seamless data flow..., and system configuration. Familiarity with ticketing systems like ServiceNow. Excellent communication and problem-solving...
of Help Desk Support (or equivalent) 1 yr. minimum of Knowledge Management 1 yr. minimum ServiceNow (or equivalent ITIL...
, knowledge bases, and training materials. · Technology & Tools Administer and optimize ITSM platforms (e.g., ServiceNow, Jira...
service management platforms, preferably ServiceNow. Experience working in a higher education environment. Physical...
, etc.), ServiceNow instance, and Research End Point management. Collaborate with the Office of Information Security to ensure the..., etc.), ServiceNow, and end point administration. Five (5) years supervision and management experience of technical support teams...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
Databases: SQL PostgreSQL Oracle MySQL Tooling: ServiceNow CyberArk IDEs: VS Code/Visual Studio/JetBrains IDEA...
scripts preparation, usage of test tools like Worksoft, ALM, valgenesis, ServiceNow, SharePoint etc. Experience with EDI...
, ServiceNow, SharePoint etc. Experience with EDI/ IDocs (partner type, partner profile, message type, Inbound and out bound...
, like ServiceNow knowledgebase, for documentation to insure transparency and accessibility. Collaboration with the Enterprise Data...
(ServiceNow, DataDog) Experience with modern development practices (DevOps) and coaching others in those areas Microsoft Azure...
, etc.). Strong problem-solving and communication skills. Knowledge of ticketing systems (e.g., ServiceNow, Zendesk) is a plus. MINIMUM...
(Docker, Kubernetes), CI/CD (Jenkins, Circle CI), and operational tools (ServiceNow, DataDog) Experience with modern...
CI), and operational tools (ServiceNow, DataDog) Excellent communication and collaboration skills Strong analytical and problem-solving...
for “On Premise” ServiceNow platform and CMDB. In addition to performing Platform and Solution Architecture functions (Estimating...