, process-mapping, and documentation techniques. Agile/Scrum methodologies and tooling (Jira, Azure DevOps, ServiceNow Agile...
needs of the project. Recommended ● Proficient in the use of project management tools such as ServiceNow Portfolio... & Program management module, SmartSheet, and/or MS Project. ● Experience in agile management tools such as ServiceNow Scrum...
or managerial capacity desired. Proficiency in ServiceNow, including reporting, dashboards, and workflow optimization...
, ServiceNow, Splunk, WELL, Windows desktop, Windows server, agile project management, agile project management tool, application...: CrowdStrike, CyberArk. DevOps & Collaboration: GitHub, Jira, Confluence. Other Tools: Microsoft Teams, SharePoint, ServiceNow...
-driven, customer-focused operation. By leveraging ServiceNow, CCaaS platforms, and Astreya-developed tools, the Operations..., including ServiceNow, CCaaS platforms, and Astreya-developed automation and analytics tools, to enhance user experiences...
or equivalent work experience Prior experience with ServiceNow ITSM a plus Microsoft Office suite expertise Ability to lift 40...
experience with ServiceNow ITSM a plus Microsoft Office suite expertise Ability to lift 40 lbs. We have a global team of amazing...
Analyst, Logistics, or Technician experience BA/BS degree or equivalent work experience Prior experience with ServiceNow...
Leadership: Design and implement integrations with Windows Server, Active Directory, ITSM systems (e.g., ServiceNow), SIEM tools... integration into enterprise IT systems such as ITSM (ServiceNow), SIEM (Splunk), directory services, and cloud environments (AWS...
development methodologies a plus. Experience with ServiceNow and DevOps a plus. Experience managing bug triage, issue resolution...
and coordinate governance for ServiceNow (IRM) integrated risk management module Knowledge, skills, and Abilities: Proven...