Proficiency with ServiceNow (SNOW), Remedy, or similar enterprise ticketing systems Strong analytical and problem-solving skills...
enterprise application platforms including PeopleSoft, Oracle Fusion, Adobe Experience Platform, ServiceNow, Power Platform...
at the executive (CXO) level. Experience with ServiceNow (SNOW) configuration, customization, and administration...
as needed. The ISL uses ServiceNow for incident tracking, escalation, and knowledge management, and leverages Splunk for log analysis... in an enterprise infrastructure support role. Hands-on experience with ServiceNow for ITSM, incident tracking, change management...
disciplines (or equivalent experience) Technical Knowledge: Experience with IT systems (e.g. ServiceNow (SNOW), Microsoft 365...
and FISMA Utilize Xacta 360 and ServiceNow to manage RMF artifacts and workflows Support GPO in risk analysis, security... packages Strong knowledge of NIST SP 800-53, FISMA, and federal cybersecurity compliance Familiarity with ServiceNow...
tools (e.g., Nagios, Dynatrace), observability platforms (e.g., Dynatrace), and incident management tools (e.g., ServiceNow...
, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business... documentation of configurations, processes, and procedures for compliance and knowledge sharing. Stay up to date with ServiceNow...
support and troubleshooting to resolve ServiceNow incidents and tasks. Required Skills and Experience: 5 + years...
. Experience with UC monitoring tools and ticketing systems (e.g., ServiceNow). Peraton Overview Peraton is a next-generation...
and email correspondences (currently, there are 10 active ServiceNow ticket templates and nearly 200 pre-scripted email responses) in order...
using the firm’s asset management system. Log, monitor, and resolve service tickets in ServiceNow or a similar ITSM...., iManage Work 10). Working knowledge of ServiceNow or similar IT ticketing platforms. Solid understanding of networking...