is a plus; Preferably, you have prior experience or basic knowledge of Workday HCM, ServiceNow or other HR tools...
requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end... in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting... platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting... platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent...
objectives and company goals. The role includes working closely with cloud partners such as AWS, SAP, ServiceNow, and Tier 2... with our cloud hyperscalers such as AWS, SAP, ServiceNow and Tier 2 vendors is desirable. Experience in partner marketing, channel...
and platforms such as Flexera, Snow, ServiceNow SAM Pro, or equivalent. Experience collaborating with finance, procurement, and IT...
., Power BI, Tableau), and ticketing systems (e.g., ServiceNow, Jira). Solid understanding of network fundamentals, common...
with third-party platforms such as Salesforce, ServiceNow, MES, or PLM. Understanding of data governance, security...
is desirable: IIS Web Server, SQL Server and querying, HTML, Networking and firewall management, ITIL Framework, ServiceNow...
maintenance required for optimum system operation; Proactively manage issues list (ServiceNOW) to ensure that system requests...
all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents... in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards...
and platforms such as Flexera, Snow, ServiceNow SAM Pro, or equivalent. Experience collaborating with finance, procurement, and IT...
-functionally and act as a trusted advisor. Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee...
contract management tool (Ironclad) and ticketing system (ServiceNow), ensuring timely and accurate handling. Coordinate... to spend much of their time working with contract management tool (Ironclad), ticketing software (ServiceNow), MS Word, Excel...
server deployments (ServiceNow form + SCCM task sequence). Administer the data backup environment meeting SLAs...
queue in ServiceNow and escalating to functional leads when necessary. Support configuration and maintenance across active...