Job Category: Analyst Job Description: Job Title: Human Capital Management (HCM) Strategy - Digital Strategy... & Automation (DSA) Analyst / Senior Analyst Reports To: Head of Digital Strategy & Automation of Human Capital Management (HCM...
. Log and track support requests and incidents in the helpdesk system Serve as the first point of contact for users seeking... passwords, manage user accounts in Active Directory, and support identity management systems like Okta. Qualifications...
, including scheduling, planning, and deployment of application updates and patches. Utilize ServiceNow to support the entire... that all quarterly/weekly release activities are properly tracked and documented within ServiceNow. Support the creation and maintenance...
issue support as required TECHNICAL COMPETENCIES Design and develop custom applications and modules on the ServiceNow... support and troubleshooting for ServiceNow-related issues. ADDITIONAL COMPETENCIES Ability to multi-task and prioritize...
Support the Supplier Cyber Risk and Assurance processes for all business units and support functions across GSK... to address identified risks. Provide clear and effective support to internal third-party relationship owners and external third...
and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs... proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the...
and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs... proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the...
for resolution 2. Technical Support o Monitor the 2nd tier product support queue in ServiceNow and claim any unassigned cases... millions of records and run 24X7. Responsibilities 1. Case Management o Monitor the 1st tier product support queue...
processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h... customer escalation, data accuracy ͏ ͏ Mandatory Skills: ServiceNow - System Administration . Experience: 5-8 Years...
and business support services for ExxonMobil's operations around the globe. ExxonMobil strives to make a positive contribution... to the communities where we operate and its affiliates support a range of education, health and community-building programs...
and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution... to the communities where we operate and its affiliates support a range of education, health and community-building programs...
and implement external services and tools to support data validation and cleansing. Produce and track key performance indicators.... Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ Mandatory Skills: ServiceNow Creator...
use of resources. Manage ServiceNow software requests, consistently meeting Service Level Agreements (SLAs...) and delivering responsive support to internal teams. Manage publisher portals and create dashboards to monitor software usage...
Strong interpersonal skills supported by excellent communication skills (written and verbal) Strong JIRA/Confluence/MS Visio, ServiceNow... support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance...
of experience working in a support organization preferably Biotech, Life Sciences, or related industry including corporate and field... staff Extensive CRM experience, preferably Zuora Knowledge with subscription systems Understands best-in-class support...
management Support IT Asset Management (ITAM) engagements that include maturity assessments, gap analysis, process improvements... presentations and data gathering sessions to support ITAM initiatives Identify performance improvement opportunities for clients...
Job Description: Job Title: SAP HR Business Systems Analyst( SuccessFactors Employee Central) Location: Any UST... HR Business Systems Analyst. You will lead functional activities including requirements gathering, design, testing...
Vulnerability Analyst job safeguards the organization's digital assets by identifying, assessing, and helping remediate... accountability with system owners through ticketing systems like Jira or ServiceNow. Strong communication and collaboration skills...
as part of the global Platform Training and Certification team and contribute to the tier-1 support of the Partner Academy... and analysis, with reporting components from multiple data sources Providing critical operations support for Technical Management...
health optimization on a global scale. Join us to start Caring. Connecting. Growing together. A Senior Business Analyst... specializing in the ServiceNow HR Service Delivery (HRSD) module plays a pivotal role in optimizing HR processes and ensuring the...