Description Transform customer experience through state of the art cloud communication solutions and help enterprises... center transformations using AWS Connect, bridging complex technical challenges with strategic customer solutions. You'll...
(ASP) Connect team as a GTM Specialist Solutions Architect! The Amazon Specialist and Partner Organisation (ASP... to enterprise-level customers including public sector and health care. We work backwards from our customer's most complex...
Job Description: About the Role: Grade Level (for internal use): 09 The Role: The Solutions Architect supports... of our products from a content and technical standpoint. The Impact: The Solutions Architect organization has responsibility...
looking for a Senior Solutions Architect to join our team who shares our passion for forward-thinking and innovative approaches.... About this team Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source...
. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation... to our strong partnerships with AWS, Azure and GCP. We’re interested to hear from Solution Architects with experience across the majority...
. Role models technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success... of change management proven practices and/or involving the change management team, proactively helps the customer deploy...
Customer Centricity Customer Satisfaction - drive positive Customer Satisfaction & become a trusted advisor. Customer... stakeholder relationships to get consensus on solution/projects. Problem Solving - passion and ability to solve technical problems...
center industry - 5+ years of Solution Architecture/Design experience in Customer Experience/CRM/AI Solutions Preferred... Specialist SA! The Worldwide Specialist Organization (WWSO) works backwards from our customer's most complex and business...
and articulate new strategies. Engage with local/global communities. Publish customer stories, contribute to team and Solution Area...Customer Impact: Guide customer journeys to the cloud and ready them to innovate with AI. Provide thought leadership...
. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation... interested to hear from Solution Architects with experience across the majority of leading vendors including Azure, AWS, Google...
. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation... interested to hear from Solution Architects with experience across the majority of leading vendors including Azure, AWS, Google...
applications, AI adoption and Low code opportunities. Act as the voice of the customer by driving new feedback into engineering..., insights on usage and application patterns and help accelerate solution delivery through Architectural Reviews, Proof...
applications, AI adoption and Low code opportunities. Act as the voice of the customer by driving new feedback into engineering..., insights on usage and application patterns and help accelerate solution delivery through Architectural Reviews, Proof...
with an integrated end-to-end solution. Our solutions are based on Dynamics 365, Microsoft 365, Copilot, Agents, Fabric and Azure... objectives and timelines Providing accurate and complete technical architectural documents Addressing customer queries...
Operating Model for omnichannel customer engagement and personalisation, to modernising their businesses through the...
. Monitoring & Observability: Collaborate with CxP resources when engaged to help onboard the customer efficiently and effectively..., prioritizing customer experience and effort, as well as drive customer-owned monitoring to enable and improve customer...
. Monitoring & Observability: Collaborate with CxP resources when engaged to help onboard the customer efficiently and effectively..., prioritizing customer experience and effort, as well as drive customer-owned monitoring to enable and improve customer...
Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer... challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters...
organisation Job Purpose As the Enterprise Architect for the Customer Domain , you will be responsible for Customer technology... product solution design. Job Accountabilities To lead the technology strategy for end to end solutions in the Customer...
Role As a Customer Success Architect, you will partner with customers throughout the customer journey to understand... Customer Success Team Mixpanel's Customer Success & Solutions Engineering teams are analytics consultants who embed...