’s too hot in their office, no problem you are on it and open a ticket in our service portal. You’ve earned yourself... - Positive, enthusiastic, and able to adapt to fast-changing situations - Experience and confidence using MS Office...
the lives of our customers’ users. **About the client** As a leader in fast-casual dining, Shake Shack has expanded... system issues that impact information flow or - customer experience. - Ticketing System Management:_ - Manage ticket...
in English will be considered._** Are you excited by challenges? Do you enjoy working in a fast-paced, international..., Ticket Resolutions and Escalations is a plus - Basic knowledge of IT Service Management Tools (Salesforce, ServiceNOW, JIRA...
— earning quarterly bonuses tied to your ticket resolution performance. Guide It: Train and support both internal users..., or shaping a new feature. You thrive in a remote-first, fast-moving environment. You’re not afraid to ask questions...
, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service... restraints and work within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched...
Top 10 Food & Drinks Companies, and 100s of Mid-market $1+ Billion BioPharma, and Several Small and Medium, Fast Growing... to management. - Experience in Ticket Handling (Incident, Service Request, Change). Initiating bridge calls as part of ticket...
working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition... and how it applies to IT Customer Support, Ticket Resolutions and Escalations is a plus - Basic knowledge of IT Service...
operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call system... within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched - Follow up Service Centre cases...
Top 10 Food & Drinks Companies, and 100s of Mid-market $1+ Billion BioPharma, and Several Small and Medium, Fast Growing... to management. - Experience in Ticket Handling (Incident, Service Request, Change). Initiating bridge calls as part of ticket...
and network operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call... within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched - Follow up Service Centre cases...
operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call system... within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched - Follow up Service Centre cases...
’s too hot in their office, no problem you are on it and open a ticket in our service portal. You’ve earned yourself... - Positive, enthusiastic, and able to adapt to fast-changing situations - Experience and confidence using MS Office...
working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition... and how it applies to IT Customer Support, Ticket Resolutions and Escalations is a plus - Basic knowledge of IT Service...
in English will be considered._** Are you excited by challenges? Do you enjoy working in a fast-paced, international..., Ticket Resolutions and Escalations is a plus - Basic knowledge of IT Service Management Tools (Salesforce, ServiceNOW, JIRA...
operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call system... within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched - Follow up Service Centre cases...
and network operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call... within those time limits - Keep customer aware of resolution steps - if ticket needs to be dispatched - Follow up Service Centre cases...
closely with the Senior Client Success Agent Team Leader and other members of the CS team to provide fast, empathetic... onboarding tasks with the Relationship Management team Process & Documentation Follow support SOPs, internal SLAs, and ticket...