We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems.... The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems...
of support. Excellent customer service and communication / writing skills are required. Must be open to occasional after-hours... work as needed. The ideal candidate has an enthusiastic customer-facing personality with analytical, technical...
level of service. This includes the support and consultation to business area management and staff at a highly technical... and hardware. Responsibilities * Provides support to business area management and staff at the highest customer service...
and staff at the highest customer service and technical level for all aspects of workplace technology services including... Desktop support Specialist I and II to provide best in class customer service and achieve better resolution times. Completes...
level of service. This includes the support and consultation to business area management and staff at a highly technical... and hardware. Responsibilities Provides support to business area management and staff at the highest customer service...
, we’re looking to bring on technical managers to build and lead groups of Support Engineers in solving our customer’s hardest..., analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest...
, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest... more customer-centric support engineers to help our customers build the systems and tools they need to run their business. WHO...
Job Location: New York, New York Job Number: AMZ9083299 Position Responsibilities: Provide technical support, including... to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials...
technical support, managing local video systems, and collaborating with project teams on new installations. The... across multiple sites worldwide. Day-To-Day Responsibilities: Third Line Support for Global Maintenance Teams Act as the...
from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting... for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form...
customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent... customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated...
+ years of technical support and customer service experience, or equivalent certification (CompTIA A+ or similar... your responsiveness, attention to detail, customer-first mindset, and commitment to delivering support that meets—and exceeds—established...
, Engineering, and Technical Quality Support to investigate, report, and resolve complex issues Gather customer feedback, translate... community and social channels (forum, X, Reddit, etc.) providing outstanding technical support and managing escalations to Figma...
looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help... from you if you have: 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise...
looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help... from you if you have: 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise...
looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help... from you if you have: 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise...
incidents and troubleshooting/diagnosing customer issues Troubleshoot and escalate incidents that cannot be resolved by Support... of our internal and external clients. Team Overview: The Annalect Support team is an engaged and innovative group of technologists...
, work directly with Aclara Technical Support to resolve communication or backhaul issues. Troubleshoot / verify... equipment installations in the field Work closely with Field Services, Solution Performance, Technical Support and teams...
Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences... days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (5+ years of related...
of contact in North America and provide hands-on field support, diagnostics, and customer assistance for all deployments... loops. Requirements: 8-10 years of field service or technical support for electronic, electromechanical, embedded...