Requirements and Experience Minimum 3-4 years in IT Service Support Management in the outsourcing industry. Problem Management... with facilitating and leading meetings. Demonstrate good reporting skills; written, analytical, and statistical. Strong customer...
. This is a high-impact, customer-facing role that blends deep technical expertise with strategic business insight. You will act..., you will lead discovery workshops, whiteboarding sessions, and requirements analysis to uncover unique customer needs and define...
as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused... – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive...
as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused... – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive...
, marketing, data, customer support, and operations to deliver features and fixes that move the needle. Influence and inspire the... global platforms, our product teams operate at the intersection of user needs, technical innovation, and strategic growth...
to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn... to manage deliverables, technical problems and accountabilities on large programs of work, while working collaboratively as part...
for all lifecycle phases, it includes: Defining and proposing innovative technical solutions that meet customer requirements... best trade-off between customer requirements, technical solutions, cost and risk. This position is based at Melbourne...
ideal candidate will manage a team of technicians, ensure customer satisfaction, optimize delivery service, and support the... maintenance. Provide technical support and guidance for troubleshooting complex temperature control systems. Maintain high...
and development opportunities Career growth locally and internationally About the Role As a Service Coordinator, you’ll support... smooth delivery of onsite and remote services. This is a fast-paced, customer-facing role ideal for someone who enjoys...
, Mining, Industrial, and Mobile Hydraulics sectors. With a strong reputation for technical expertise and customer support... with marketing, product, and support teams to meet customer needs. Provide exceptional customer support, including technical...
on meeting SAP's DISP and other government obligations. Support the Regional Manager and Director GS2 (DISP Chief Security... Australia. As directed by the Director or Regional Manager, participate and support global GS2 projects, tasks, compliance...
on meeting SAP’s DISP and other government obligations. Support the Regional Manager and Director GS2 (DISP Chief Security... Australia. As directed by the Director or Regional Manager, participate and support global GS2 projects, tasks, compliance...
Deliver customer-focused technical solutions and enhance service quality standards Support building inspection programmes... and positive commitment Support JLL Management and contractors to ensure seamless customer service...
Support Plans Codification Data Technical Data Lists Recommended Provisioning Lists Other ILS documentation. Manage the... are met on time, within budget and to the customer's quality requirements. The ILS Engineer will be required to address...
squad to drive product excellence for our national customer base. You’ll balance delivering cutting-edge features... a meaningful impact on both product innovation and technical excellence in a rapidly evolving industry. **What the role...
with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda... Lead, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software...
. The Premium Client Manager will also provide the appropriate level of account management, customer service and trade... where possible - contacting leads via outbound calling/email/seminars Support clients with all queries via phone calls, online chats, emails...
-based systems to support business and customer needs Monitor infrastructure to improve stability, performance, and cost.... With a global team of 450+ experts, we support 7,500 colleagues through secure, seamless, and scalable solutions. Operating...
provide service administrative support to the Oceania service delivery team across Australia and New Zealand and customers... / stakeholders to ensure the efficiency and effectiveness of the Oceania service delivery. Optimising the customer experience...
with our internal customer support and product teams to review transactional payments and address any issues with our third-party... to streamline payment processes. Payment Support: Provide expert assistance to customer support and payment support regarding...