engineering, equivalent technical degree or equivalent military experience required Customer Support 8 plus years of experience... customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues...
engineering, equivalent technical degree or equivalent military experience required Customer Support 8 plus years of experience... customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues...
and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing... technical support, by answering incoming support inquiries, and managing escalations, phone calls, and emails in an effective...
and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing... technical support, by answering incoming support inquiries, and managing escalations, phone calls, and emails in an effective...
platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised... customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting...
Demonstrated experience in a technical customer support environment and experience working with a networking vendor Understands... world. All we’re missing is you! The goal of the MCS Technical Account Manager is to ensure customer success, focusing...
and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment... sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. You will utilize your fault...
and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment... sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. You will utilize your fault...
, including weekends and evenings Qualifications Qualifications More than 5 years of customer-facing technical support..., and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support...
What You'll Do ● Customer Communication o Communicate with technical experts to explain the critical issue... communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer...
with strong customer service and technical abilities, eager to apply your problem-solving and diagnostic skills. With prior experience... in Technical Support, you bring fresh ideas and perspectives to the team. You are excited to join a leading company and contribute...
with strong customer service and technical abilities, eager to apply your problem-solving and diagnostic skills. With prior experience... in Technical Support, you bring fresh ideas and perspectives to the team. You are excited to join a leading company and contribute...
platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised... customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting...
supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry..., you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical...
. Job Description What You’ll Do Act as a senior technical point of contact for escalated customer issues and ensure high-quality, timely... customer experience, including support operations process improvements and tooling innovation. Act as a customer advocate...
platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised... customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting...
platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised... customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting...
platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised... customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting...
and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment... and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing...
for implementation related questions ● Provide technical analysis for the production incidents, resolution, and root cause analysis... for the incidents ● Publish knowledge articles for the incidents and service requests, prepare technical documents for the...