performance parameters by providing technical support and process guidance Record, track, and document all queries received... technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical...
by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability... by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken...
technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup... & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design...
technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup... & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design...