expert-level support for complex technical issues related to dental practice management software, network infrastructure... and support since our founding in 2003. We collaborate with dental practices nationwide to manage their IT systems...
Tiers 1 and 2 technical support for hardware and software. Excellent attention to detail. Strong working knowledge... SNAP cards, and providing initial mobile and laptop support at tier 1 level. Duties and Responsibilities: Performs...
of IT support, providing first-level problem resolution and escalation for a range of system-supported products and services..., friendly support to customer requests in person, over the phone, or via electronic communication. Research and resolve...
of systems. Knowledge and experience with ITS Systems. Advanced technical computer skills as required for technical support... Technology Service Management suite provided, this Level One In-person support position is responsible for all aspects...
Assemblies, Motors, Rocket Motors, Warheads, other machined parts). The Production Support Engineer serves as a technical liaison... is required as this position needs a U.S. Security Clearance (SECRET or higher). Other duties and responsibilities include: Leading technical...
support for Intune and Endpoint Manager, resolving technical issues related to MDM, device compliance, and security policies... to join our team. In this role, you will be instrumental in providing high-quality technical support to our clients and ensuring...
incidents affecting executive-level users or enterprise systems. Provide white-glove technical support to C-suite executives... Technical Support Specialist is a high-impact role responsible for delivering white-glove, end-to-end technical support...
The Support Analyst delivers exceptional customer service by implementing, maintaining, and troubleshooting technical... outages, security incidents, or infrastructure failures. 2-3 years in a similar role of hands-on IT support experience...
The Support Analyst is the first tier in delivering exceptional customer service by implementing, maintaining..., and troubleshooting technical systems. This role involves a high volume of initial contact via phone and/or email supporting...
. Provide support on technical issues including account administration, data security, data restores, IT policy enforcement... of customer technology-related problems and providing a resolution. Possess a strong technical understanding of the various...
. Provide support on technical issues including account administration, data security, data restores, IT policy enforcement... of customer technology-related problems and providing a resolution. Possess a strong technical understanding of the various...
Technical Implementation Guides (STIGs) compliance baselines to all managed systems. Document and report on remediation... on CVSS and mission-criticality. Support remediation audits and inspections by ensuring all systems are documented, compliant...
. Assure timely and accurate updating in all systems: Magnit, WATTs, Sitetracker. Work with Customer to understand... technical, managerial, and leadership audiences. Work cooperatively and jointly to provide quality seamless customer service...
Manager, the ideal candidate will have 1+ years in a customer services role dealing working directly with end-users and 2...Job Description Summary: Fenwick is seeking a temporary (estimated 6 months) Service Support Analyst for our Seattle...
in digital technology, including but not limited to, computers, networks, operating systems, printers, IT security, projectors... Experience in a JAMF computer management environment. Experience providing technical support in a teaching and learning...
Associate degree in related field -OR- equivalent combination of education and functional / technical experience 2+ years’ IT...Overview TDS, a technology and communications company, has a great opportunity for a driven, customer-centric...
and live chat within established timeframes. Provide first-level technical support to customers, including troubleshooting... organizations in a customer support role. Must have strong customer service and excellent communication skills...
Standards 140-2 level-3 compliant infrastructure. You will provide help desk, incident, and problem management services to the... and reports to ensure resolution times fall within established Government service level targets. Draft technical guidance...
tickets using BMC ITSM Remedy v9.1 Provide Level-2/3 support and troubleshooting to resolve issues. Provide end user desk... a Secret security clearance with Top-Secret eligibility Overview: This position will support the Audio Video, Move, and LRA...
Associate degree in related field -OR- equivalent combination of education and functional / technical experience 2+ years’ IT...Overview: TDS, a technology and communications company, has a great opportunity for a driven, customer-centric...