in professional customer service and in technical helpline or remote support. Background in Electrical Engineering- a must! Field... needed to solve problems encountered by customers and contractors. Provide updates to knowledge database used by other technical...
interaction. · Conducting Tier 2 technical escalation point for the Global IT ServiceDesk Team, for issues that cannot... of customer experience together. Genesys is currently on the lookout for an IT Services Specialist to join our team...