and roles and responsibility within the SOC team to deliver and fulfil the use case requirement Provide technical support... and Automation Engineer or SOC L2/L3 Analyst Information Security and/or Information Technology industry certification (CASP...
use case requirement Provide technical support in the areas of vulnerability, risk assessment, and security... Engineer or SOC L2/L3 analyst Information Security and/or Information Technology industry certification (CASP+, SANS-GIAC...
and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical... party IP/LTE/LMR network. The Solution Architect will take responsibility for and oversee technical design aspects...
level of access. Provide L2-level representation for DBA team to account leadership, clients, application owners.... Share technical expertise providing technical mentorship and cross training to other team members. Maintain documentation...
& Responsibilities) - 24/7 Support handling L1 & L2 tickets - Installed and configured multi-nodes fully distributed Cassandra... requirements. - Design technical solutions based out of the Client needs and systems architecture - Configured Fair Scheduler...
into production environment, including customer facing or customer support roles. o Only Night shifts o Excellent Communication Skills... confidence o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues...
. · Monitor Virtualization environment and elevate to L2 or L3 level. · Triage and solve user-submitted tickets, especially when... in Knowledge Management by creating new technical documents. · Patch system firmware and software as needed. · Peer assistance...
capabilities Security differentiators Industry insights Support technical evaluations of Routing, Switching, Application... in their careers. Responsibilities: Position Overview Drives the design/delivery of technical solutions to customers based...
on grooming people from L1 to L2, L2 to L3 within select timelines Development of technical and personal skills for team members... and will be single point contact for the customer. A Service Delivery Manager (SDM) is responsible in ensures that services and support...
capabilities Security differentiators Industry insights Support technical evaluations of Routing, Switching, Application... at all points in their careers. Responsibilities Position Overview Drives the design/delivery of technical solutions...
support & maintenance projects adds value. Knowing O1 and O2 support process. Tasks & Responsibilities: L2 Support... from existing team Troubleshooting: Troubleshoot and resolve issues related to the Hybris platform. Technical Support: Provide...
& Responsibilities: L2 Support Incident Management Service Requests User Provisioning and Access Management Ongoing Operations.... Technical Support: Provide technical guidance and support to other team members. Documentation: Maintain comprehensive...
· Drive the root cause analysis · Should be able to handle technical escalations from L1 & L2 teams. · Mentoring...Key Responsibilities Analyzes business requirements, converts requirements to functional and technical specifications...
application owner, process owners and architects. In addition, the analyst should be experienced in resolving technical cases... created by businesses looking for assistance to understand or troubleshoot unexpected behaviors or answer technical questions...
: Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop. Deliver L2 and L3 IT support and guidance...Join ProArch as a Cloud Support Engineer, where you will play a crucial role in supporting our clients’ cloud...
support. Familiarity with troubleshooting Kubernetes clusters and handling complex technical issues. L1 & L2 Support...: Experience providing support to L1 & L2 teams, assisting in creating RCAs, resolving issues, and completing daily activities...
and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical... that automate technical systems, ensuring consistency and reliability Define and leverage business-focused KPI (Key performance...
that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration... Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data...
and providing technical leadership to junior member of the team. Service Delivery Automation – A modern support operation needs..., design/architecture, deployment and support. Key Responsibilities The requirements listed below are representative of the...
that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration... Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data...