Position Overview As a Technical Support Specialist – Tier 1 at IntelliShift, you will become an expert.... Your primary responsibility is to deliver exceptional customer support by resolving technical issues, documenting cases...
1 Analysts and other ITS groups. Mentor and support team members to enhance their technical skills. Conduct advanced.... Success is measured through metrics, customer feedback, and reporting. Key Responsibilities Provide Tier 3 escalation support...