Overview: The IT Support Specialist II is responsible for providing advanced technical support as a Tier 2 help desk... point for all technical support issues from Tier 1, resolving complex problems related to hardware, software, networking...
Responsibilities Essential Functions Support Serve as a primary escalation point for all technical support issues... of customer service for Bank personnel and customers regarding technology questions, support, and issues. Investigate and resolve...
JPC Partners is looking for an IT Support Specialist that will serve as the Level II IT contact to assist and support... level II trouble ticket support from the Help Desk, resolving support tickets in a timely manner, track 100% of all end-user...