Support Center, including the Help Desk. Diagnose problems escalated by the Support Center and Tech Support Staff. Install.... Create technical knowledge solutions for posting in the Help Desk knowledge base. Perform security analysis...
Job Description: Description This position provides 24x7 Tier I/II help desk support for all tenants in the DHA... network. They work with other Tier I/II engineers in the network security operations center. They are responsible for triaging...
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems... Information System Security Engineer and Officers (ISSE/O) to conduct patching and configuration changes required to maintain...
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems... Information System Security Engineer and Officers (ISSE/O) to conduct patching and configuration changes required to maintain...
resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2... a Systems Administrator 1 (Linux) to join our team in Annapolis Junction, MD! Active TS/SCI w/ poly security clearance...
resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2... a Systems Administrator 1 (Linux) to join our team in Annapolis Junction, MD! Active TS/SCI w/ poly security clearance...
and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk... of configuration and operation of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems...
support (Cisco or competitors). Help desk experience with a customer-focused attitude. Experience with ticketing systems... 1, Tier 2, and Tier 3 support experience (60%, 30%, 10% breakdown). 5 years of experience preferred, though...
with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support... work experience or ability to get certification within 1 year: CompTIA Security + (or equivalent) CompTIA Server...
Overview: Tantus Technologies is looking to hire a Tier 2 Desktop Support Engineer who will provide Windows desktop... and timely manner. Document all support interactions thoroughly in the help desk and project ticketing systems Escalate complex...
Desk, Desktop Support, Help Desk Technician, Desktop Support Technician, IT Support, IT Support Technician, software.... tier 1, basic, training, transitioning military, college graduates, recent grads, helpdesk, SOC, cyber, cyber security...
of programs and projects to drive strategy. Pragmatically build a roadmap to delight our Stakeholders and end users. Help them... through 1:1s, effective use of personal development plans and provision of coaching & development opportunities for all Team...
, troubleshooting, and maintenance of large-scale Linux systems and associated infrastructure. Handling Tier 1 (Help Desk) and Tier 2...-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won’t just...
. At least 1 year in a help desk support role. 1-2 years preferred. Demonstrates excellent verbal communication and writing... and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research...
Responsibilities Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk... systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation...
. At least 1 year in a help desk support role. 1-2 years preferred. Demonstrates excellent verbal communication and writing... and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research...
. At least 1 year in a help desk support role. 1-2 years preferred. Demonstrates excellent verbal communication and writing... and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research...
security systems and networks. Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation... system design Provide tier II/III support for customer issues reported through the help desk Proper documentation of system...