Job Description: NetImpact Strategies is seeking an experienced Tier 2 IT Support Specialist to handle advanced... support to VIP users. Generate ad-hoc reports as requested. Qualifications: Required Qualifications 3+ years of Tier 2...
Communicate issues and concerns with team leads and other support groups Provide Tier I/II Support for custom business...) Document tickets providing detailed information that can be handed off to the agency Tier III team • Perform help desk support...
Administrator works closely with Tier 1–3 IT support teams, process owners, and leadership to implement workflows, maintain data... 2, and Tier 3 services. Providing software coding and configuration services including, but not limited to screen...