management processes. Support & Collaboration Provide Tier 2 incident response by troubleshooting escalated issues, restoring... service, and escalating to Tier 3 as needed. Directly assist end users and mission partners with escalated system issues...
Administrator II functions and services in support of the agency and customers on Unclassified, Secret, and Top Secret networks... Responsibilities: Support Tier I–III system, networking, and engineering personnel to ensure network troubleshooting efforts Oversee...
recommendations for improvements. Providing storage upgrade recommendations and project integration support. Providing Tier 3 & 4... or PhD + 2 years of industry experience. Must meet DoD 8570 IAT Level II requirements: Security+ CE. In-depth knowledge...
Administrator and\or Network Administrator II functions and services in support of the agency and customers on Unclassified, Secret... Responsibilities: - Support Tier I–III system, networking, and engineering personnel to ensure network troubleshooting efforts...
) functions which are broad in nature and support multi-tier IA and CND functions to include, but not limited to, systems engineer... (or in process of attaining) an IAT Level II Certification (Security+CE, or equivalent) Bachelor’s Degree (or additional 4+ years...
in nature and support multi-tier IA and CND functions to include, but not limited to, systems engineer, audit/inspection... of attaining) an IAT Level II Certification (Security+CE, or equivalent) Bachelor’s Degree (or additional 4+ years of professional...
and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket... and activities, or Master’s degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II...
support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses... projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP...
to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II.I (ITI2.1) team... training programs Provide Tier IV escalation support of CBP’s Enterprise Wide Area Network Infrastructure Troubleshoot...
Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II.I (ITI2.1) team in Northern Virginia... as needed across portfolio of systems Champion special projects and technical upgrades Monitor Tier 2 and 3 support ticket queues to promote...
architectures, ensuring high availability, scalability, and performance. Provide Tier 3 technical support for CAN/LAN... and interpersonal skills to collaborate across multiple teams and departments. DoD 8140.01 and 8570.01-M, IAT II...